Retail Customer Service Team Lead
6 days ago
We are seeking a skilled Retail Customer Service Executive to join our team at Entain Group.
About the RoleThis role is ideal for those who enjoy sports or have a passion for delivering exceptional customer service.
Main Responsibilities- Demonstrate products and betting terminals to customers in a retail setting.
- Harness problem-solving skills to handle customer complaints with empathy.
- Maintain high shop standards, ensuring a positive customer experience.
- Support the opening or closing of shops as needed.
The successful candidate must be available from Monday to Friday, 5pm - 10pm, and Saturday and Sunday, 8am - 10pm, including weekends and bank holidays.
Requirements and Qualifications- Ability to build strong relationships and communicate effectively.
- Comfortable working alone or as part of a team.
- A competitive salary of £25,000 - £35,000 per annum.
- Optional overtime subject to availability.
- Pension Scheme and annual ShareSave.
- Discounts with hundreds of retailers through Entain Deals.
- Healthcare and wellbeing support.
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