Customer Service Director

2 weeks ago


Folkestone and Hythe District, United Kingdom Betting & Gaming Limited Full time

We are seeking a highly skilled Cashier and Customer Service professional to join our team at Entain. As a Retail Customer Service Manager, you will be responsible for delivering exceptional customer experiences, driving sales, and maintaining high shop standards.

The estimated salary for this role is £35,000 - £40,000 per annum, depending on experience. In addition to your base salary, you may also be eligible for optional overtime, pension scheme, annual ShareSave, discounts with retailers through Entain Deals, and healthcare and wellbeing support.

About the Role:

  • Key Responsibilities:
  • Provide top-notch customer service, resolving issues efficiently and effectively.
  • Drive sales by promoting products and services to customers.
  • Maintain high shop standards, ensuring a clean and welcoming environment.
  • Work collaboratively with colleagues to achieve business objectives.

Working Patterns:

The working patterns for this role may include long opening shifts, long closing shifts, and shorter evening shifts, with a varied weekly rota. You will be required to open and close the shop as a key holder.



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