Sports Betting Team Lead
2 weeks ago
We are seeking a motivated and results-driven Retail Customer Service Manager to join our team at Entain. As a key member of our retail team, you will be responsible for delivering exceptional customer experiences, driving sales, and maintaining high shop standards.
The estimated salary for this role is £36,000 - £41,000 per annum, depending on experience. In addition to your base salary, you may also be eligible for optional overtime, pension scheme, annual ShareSave, discounts with retailers through Entain Deals, and healthcare and wellbeing support.
About the Role:
- Key Responsibilities:
- Take bets on a wide range of sports and events, providing expert knowledge and advice to customers.
- Help customers navigate our products and services, demonstrating their features and benefits.
- Handle customer complaints and concerns in a professional and empathetic manner.
- Maintain high shop standards, ensuring a clean and welcoming environment.
Benefits:
In addition to your competitive salary and benefits package, you will have the opportunity to work in a dynamic and supportive team environment, with opportunities for career development and growth.
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