Senior Triage Clinician

1 month ago

Norwich, Norfolk, United Kingdom Norfolk Community Health and Care NHS Trust Full time
Job Summary

The Norfolk Community Health and Care NHS Trust is seeking a highly skilled and experienced Senior Triage Clinician to join our team. As a key member of our Triage Hub, you will play a pivotal role in ensuring the effective allocation of patient referrals to the most appropriate services.

Main Responsibilities
  • Provide expert clinical guidance and support to triage nurses, ensuring the timely and accurate processing of referrals.
  • Develop and implement triage rotas to optimize resource utilization and ensure the triage service is staffed appropriately to meet fluctuating demands.
  • Liaise with referrers, patients, and other healthcare professionals to inform decision-making and ensure seamless communication.
  • Manage expectations and provide tactful communication to referrers and patients when services are unable to respond as expected.
  • Contribute to the development and implementation of new processes and procedures within the triage team, promoting a culture of continuous improvement.
About Us

The Norfolk Community Health and Care NHS Trust is a leading provider of community healthcare services, committed to delivering high-quality care to our patients. We are proud to have been awarded an 'Outstanding' rating by the Care Quality Commission (CQC), the highest possible rating.

Requirements
  • Registered General Nurse with current NMC registration.
  • Assessor/Mentorship preparation (ENB 998 or equivalent).
  • Experience working at a relevant level within the community setting.
  • Knowledge of additional specialist areas through in-house training and short courses.
Personal Attributes/Behaviours
  • Able to identify with the Trust's commitment to safeguarding and promoting the welfare of children and young people/vulnerable adults.
  • Highly motivated and able to provide high standards of care.
  • Tact and diplomacy, with empathy and sensitivity.
  • Ability to use own initiative and manage stressful situations.

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