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Golf Operations Coordinator

1 month ago

Ash, United Kingdom Get Golfing CIO Full time
Role Summary

We are seeking a highly motivated and enthusiastic Golf Operations Coordinator to join our team at Redlibbets Golf Club in Longfield, Kent. As a charity supporting struggling golf facilities in England, our mission is to preserve and revive the sport by offering exceptional experiences for our members and visitors.

Key Responsibilities
  • Manage the flow of play, ensuring a seamless golfing experience for our members and guests.
  • Enforce course policies, providing friendly assistance and guidance to players.
  • Monitor the pace of play, maintaining a steady flow of play and ensuring an enjoyable experience for all golfers.
  • Assist with organising and coordinating tee times, ensuring efficiency and minimising wait times.
  • Maintain accurate records of golfer traffic, collecting data on peak hours and resolving any issues that arise.
  • Provide exceptional customer service, answering questions, providing directions, and offering assistance as needed.
Requirements
  • Excellent communication and interpersonal skills, with the ability to effectively handle various customer situations.
  • Ability to remain calm and composed under pressure, and to resolve conflicts diplomatically.
  • Strong organisational and time management abilities to effectively manage tee times and ensure smooth course flow.
  • A proactive and friendly attitude, with a genuine passion for providing outstanding customer service.
  • Availability to work flexible schedules, including weekends and holidays.
Benefits
  • Pension Plans
  • Training & Development
  • Free Golf
  • 50% discount on food and beverage
  • Staff referral programme