Ecommerce Retail Partnerships Manager

14 hours ago


London, Greater London, United Kingdom Collinson Full time

Role Overview

The position involves creating and managing markets to attract, manage, and maximize merchandising opportunities for the SmartEarn platform based on client needs and communication strategies.

  • Main Responsibilities:
  • Leading all conversations with top-tier retailers in UK & IE
  • Guiding the Retailer Partnerships team on campaign delivery
  • Team leader for key clients in UK & IE
  • Negotiating commercial packages with UK & IE retailers to align with agreed calendars, ensuring campaigns meet objectives and provide maximum value for money
  • Supporting the Retail Partnerships Director with planning
  • Developing and maintaining client relationships with relevant teams to provide market insights, performance analysis, and recommendations for future activity
  • Responsible for developing and delivering strategic plans to engage retailers in UK & IE, optimizing a mix of retailers to deliver against the strategic and commercial requirements of client programs and campaigns
  • Executing and supporting campaign calendars using knowledge, experience, performance data, retailer insights, and seasonality
  • Maintaining a network of ecommerce retailers for UK & IE markets via local affiliate networks and some direct partnerships
  • Working with the wider Retail Partnerships team to manage retailers and ensure objectives and calendars are aligned and content is delivered to the highest standard possible
  • Managing/Sourcing retailer content, including sourcing imagery and copy from retailers, editing where necessary, and managing merchant approvals
  • Scheduling promotional content and setting up campaigns using product CMS/Admin tools to agreed campaign timings (non-technical)
  • Producing regular performance reports and case studies for senior managers, clients, and retailers with clear insights and recommendations for future optimization
  • Supporting operational and support enquiries directly or via clients through to the global operational team, ensuring key issues are identified, prioritized, and escalated when necessary
  • Contributing to the overall global merchant development approach, inputting to the team, and ensuring alignment with local market conditions and opportunities
  • When required, deputizing for other parts of the Retail Partners team, supporting retailer requirements, and delivering client campaigns


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