Front Desk Administrator

21 hours ago


Plymouth, Plymouth, United Kingdom CV-Library Full time
Office Support Professional Opportunity

CV-Library is seeking an experienced and skilled Office Support Professional to join our team as a Receptionist Administrator. This is an excellent opportunity for someone who is passionate about delivering exceptional customer service and administrative support.

The successful candidate will have a minimum of 1 year's experience in a similar role and possess strong communication skills, with a focus on professionalism and courtesy. You will also be proficient in a range of computer software applications, including Microsoft Office.

As a key member of our front-of-house team, you will be responsible for managing the reception area, meeting clients, handling telephone calls, and coordinating appointments. You will work closely with the Fee Earners and other staff members to ensure seamless client care and efficient office administration.

Your duties will include managing correspondence, preparing files for storage and retrieval, and maintaining accurate records. You will also be responsible for ensuring that all client documents are up-to-date and easily accessible.

Key Responsibilities:
  • Provide exceptional customer service to clients and colleagues
  • Manage front-of-house and maintain a professional reception area
  • Meet clients and deal with their enquiries as necessary
  • Receive and make telephone calls to clients and third-party contacts
  • Schedule appointments for Fee Earners
  • Maintain Fee Earner diaries
  • Liaise with all members of staff in relation to client matters
  • Manage incoming and outgoing correspondence
Requirements:
  • At least 1 year's experience in a similar receptionist/front of house role
  • Strong communication skills with a high standard of professionalism and courtesy
  • Proficient in Microsoft Office and other computer software applications
  • Organized with a logical approach and strong time-management skills
Benefits:
  • Competitive salary: £23,000 per annum (negotiable)
  • 24 days of annual leave plus bank holidays
  • Private health insurance


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