Medical Office Administrator
1 month ago
About the Role
At Dean Cross Surgery, we are seeking a highly skilled Medical Office Administrator to join our team. This is an exciting opportunity to work in a fast-paced environment, providing exceptional patient care and support.
Main Responsibilities
- Answer telephone calls and respond to patient queries with empathy and compassion.
- Manage the front desk, welcoming visitors and supporting patients and colleagues.
- Provide administrative support to clinicians and service providers.
- Monitor and respond to emails, ensuring timely and accurate communication.
- Prepare patient registration packs and ensure patient registrations are completed correctly.
- Monitor tasks, results, and referrals, following up queries and ensuring patients are informed of relevant results.
Requirements
- GCSE English qualification or equivalent.
- Administration or customer service qualification or demonstrable experience.
- Experience of working in an environment handling sensitive information.
- Excellent written and oral communication skills.
Working at Dean Cross Surgery
We are a busy healthcare team dedicated to delivering exceptional patient care. As a Medical Office Administrator at Dean Cross Surgery, you will play a vital role in ensuring the smooth operation of our practice. If you are a highly organized and compassionate individual with excellent communication skills, we would love to hear from you.
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