Centre Operations Manager

5 days ago

Twickenham, United Kingdom The Purple Elephant Project Full time

About The Purple Elephant Project

The Purple Elephant Project is a dynamic charity providing vital therapeutic interventions for children and young people in Greater London. Our mission is to alleviate mental health distress by working through challenging and traumatic early life events using Play and Art Therapy.

The Role

We are seeking a dedicated Centre Manager to join our growing team and help us continue making a difference in young lives. As our Centre Manager, you will be the backbone of our daily operations, ensuring our Twickenham centre runs smoothly and efficiently.

Key Responsibilities:

  • Oversee day-to-day centre operations, including opening/closing procedures and security, ensuring the facility runs smoothly and facilities are well maintained.
  • Manage the Centre Coordinator.
  • Coordinate centre scheduling, including therapist sessions and other meetings.
  • Provide administrative support to the CEO and handle enquiries.
  • Ensure compliance with health and safety regulations and charity policies.
  • Maintain personnel records & IT access.
  • Oversee the client record keeping system and support staff users.
  • Support staff recruitment and induction processes.
  • Recruit and manage volunteers.
  • Keep our website up-to-date.

What We're Looking For:

  • Excellent administrative and organisational skills.
  • Proficiency in Microsoft Office and confidence with IT systems.
  • Strong communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Empathy and understanding for the families we support.
  • Flexibility to adapt work to support the changing needs of the charity.

Desirable Qualities:

  • Understanding of children's mental health.
  • Experience in office management.
  • Experience in volunteer management.
  • Driver's license and own vehicle.

What We Offer:

  • A chance to make a real difference in children's lives.
  • A supportive and collaborative work environment.
  • 28 days holiday (pro-rata, including bank holidays).
  • Workplace pension scheme.
  • Opportunities for professional development.

The Purple Elephant Project is committed to safeguarding and promoting the welfare of children. The successful candidate will be required to undergo an Enhanced DBS check and provide references.

We value diversity and are committed to creating an inclusive environment for all employees. We encourage applications from all backgrounds.

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