Technical Sales and Support Specialist
2 days ago
We are seeking an experienced Product Support Manager to join our team in York, managing and developing the Product Support Team. As a Product Support Manager, you will be responsible for scheduling team members, providing comprehensive support via phone, email, and chat, guiding the team through complex technical inquiries, and collaborating with sales and marketing to identify customer needs.
To succeed in this role, you will need a degree in engineering, physics, mathematics, or a related hard science, as well as a minimum of three years' experience in technical sales and/or product support. Proficiency in optical engineering concepts is required, with optics industry experience preferred but not essential.
Benefits of the role include a competitive salary of £55,000 per year, company pension scheme, private medical and dental insurance, cycle to work scheme, and subsidised gym membership.
Talent Limited is a leading manufacturer and supplier of optics, imaging, and photonics technology. Our products serve numerous markets, including advanced diagnostics and automation, making a difference in applications ranging from DNA sequencing to factory automation.
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