Technical Support Specialist

1 day ago


York, York City, United Kingdom Laraveldaily Full time

Technical Support Specialist: Join our team as a Technical Support Specialist in York This role involves providing 2nd/3rd line technical support to end-users, resolving complex hardware, network and software issues.

Responsibilities:

  • Manage and oversee all network systems and connectivity (LAN, WAN, routers, firewalls, etc.)
  • Implement, monitor, and maintain cybersecurity measures to protect sensitive data and systems.
  • Oversee the onboarding and offboarding process of staff, including account set-ups and closures, and the assignment and retrieval of staff equipment.

Requirements:

  • Experience in IT support, especially network and system administration.
  • Strong knowledge of IT infrastructure, including firewalls, switches, routers, and VPNs.
  • Experience with mobile device management (MDM) and endpoint security.
  • Solid understanding and experience with various operating systems (Windows, MacOS, Linux, etc.).
  • Experience in asset management.

Salary: Estimated at £50,000 per annum, depending on location and experience. Standard working hours apply: Monday to Thursday, 8:45 am to 5:30 pm; Friday, 8:45 am to 5:00 pm.



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