Technical Assistance Specialist
1 day ago
As a Technical Assistance Specialist at Edmund Optics, Ltd., you will play a critical role in ensuring the success of our customers in Europe.
The ideal candidate will have a strong background in technical assistance and customer support, with excellent communication and problem-solving skills.
The estimated salary for this role is £35,000 - £45,000 per annum, depending on experience.
Key Responsibilities:
- Provide Technical Guidance: Offer expert advice and guidance to customers on product selection, installation, and troubleshooting.
- Manage Customer Relationships: Build and maintain strong relationships with customers, ensuring their needs are met and exceeded.
- Support Marketing Initiatives: Collaborate with marketing teams to develop and execute campaigns that drive sales and revenue growth.
Requirements:
- Bachelor's degree in Science or Engineering
- Fluent in German and English
- Proficient with MS Office
- Strong communication and problem-solving skills
What We Offer:
- Company pension scheme
- Private medical & dental insurance
- Extensive training and development opportunities
- Cycle to Work scheme / Jobbike program
- Company events
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