Customer Experience Lead

4 days ago


South Godstone, United Kingdom Godstone Farm Limited Full time

Welcome to Godstone Farm Limited, where we pride ourselves on delivering exceptional customer experiences. As a Food and Beverage Supervisor, you will play a vital role in ensuring our customers receive outstanding service and enjoy a memorable experience in our Food and Beverage area. We are looking for an experienced and passionate individual who can help us deliver our vision of providing high-quality food and beverage offerings to our customers.

About the Job

This is a full-time position that involves weekends, bank holidays, and occasional evening work. The ideal candidate will have a strong background in food service management, including experience in managing teams, controlling costs, and driving revenue growth. You will also need to have a passion for delivering high-quality food and beverage offerings, setting and delivering high standards in food quality, presentation, service, and cleanliness.

Responsibilities
  • Manage the day-to-day running of a 180 cover sit-down restaurant operation.
  • Lead from the front in service delivery on peak days.
  • Ensure compliance with food safety regulations and drive cleaning standards in the front of house areas.
  • Act as project champion for new initiatives and events with the F&B remit.
Requirements
  • A passion for delivering a high-quality Food and Beverage offering, setting and delivering high standards in food quality, presentation, service, and cleanliness.
  • A clear understanding and desire to contribute to the commercial success of the Food and Beverage area through both revenue generation and cost control.
  • Experience as an F&B Supervisor or Assistant Manager working in a high-quality restaurant/establishment.
  • Ideally, experience of food operations in the kitchen and front of house.
  • Excellent knowledge, enthusiasm, and understanding of the food industry.
Compensation

The salary for this role is £29,025 p.a. and we offer a comprehensive compensation package that includes a range of benefits and perks designed to support your overall well-being and job satisfaction.



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