Customer Experience Representative

3 weeks ago


South West, United Kingdom Pets Choice Full time

**About us:** Pets Choice is a leading pet products company with a portfolio of fast-growing brands including Webbox, TastyBone, Meatiful, Felight, Bob Martin & Vets Kitchen.

We are the 7th largest pet products company in the UK, undergoing continuous and sustainable growth with ambitions to lead the sector.

**Job Role:** As a Customer Service Advisor, you will be a key member of our team, providing exceptional customer service and ensuring a seamless experience for our customers.

**Key Responsibilities:**

• Provide excellent customer service through various communication channels

• Resolve customer queries and issues in a timely and professional manner

• Collaborate with cross-functional teams to achieve business objectives

• Stay up-to-date with product knowledge and company information to provide informed responses

**What we offer:** Competitive salary, hybrid working from home, and opportunities for growth and development in a dynamic and supportive environment.



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