Customer Experience Advisor
3 months ago
We are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in South Shields, United Kingdom.
Key Responsibilities:- Handle customer inquiries and resolve issues in a timely and professional manner.
- Provide accurate and up-to-date information about our products and services.
- Work closely with other departments to ensure customer satisfaction and resolve complex issues.
- Process customer orders and manage account information.
- Keep records of customer interactions and follow-up tasks.
- Previous experience in a customer service role is preferred.
- Excellent communication and problem-solving skills.
- Ability to handle high-volume queries while maintaining attention to detail.
- Proficiency in Microsoft Office and CRM systems.
- Ability to work both independently and as part of a team.
- Competitive salary with performance-based incentives.
- Pension scheme and healthcare benefits.
- Training and development opportunities.
- Supportive work environment with clear career progression.
If you are passionate about delivering exceptional customer service and want to be part of a dynamic team, we encourage you to apply for this exciting opportunity.
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Apprentice Customer Experience Advisor
2 weeks ago
South Shields, South Tyneside, United Kingdom EE Full timeWe're passionate about helping our customers achieve their goals, and as an Apprentice Customer Service Advisor, you'll be at the forefront of delivering exceptional service every time. With a strong emphasis on community and teamwork, you'll be part of a close-knit family at EE that's dedicated to making a positive impact in the lives of our customers.As a...
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Customer Support Specialist
3 months ago
South Shields, South Tyneside, United Kingdom beBee Professionals Full time £22,000 - £28,000Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to join our team at beBee Professionals in South Shields, United Kingdom.Key Responsibilities:Provide exceptional customer service through various communication channels, including phone, email, and chat.Respond to customer inquiries and resolve issues in a timely...
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Customer Service Representative
3 months ago
South Shields, South Tyneside, United Kingdom beBee Professionals Full time £22,000 - £28,000Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in South Shields, United Kingdom.Key Responsibilities:Handle customer inquiries and resolve issues in a timely and professional manner.Provide accurate and up-to-date information about our products and...
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Customer Experience Specialist
1 month ago
South Shields, South Tyneside, United Kingdom Balazs Full timeJob Summary: We are seeking a highly skilled Customer Experience Specialist to join our team at Balazs. As a key member of our customer support unit, you will be responsible for providing exceptional service to patients with diabetes, utilizing strong communication skills and product knowledge to resolve issues and improve patient outcomes.In this role, you...
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Customer Service Representative
2 weeks ago
South Shields, South Tyneside, United Kingdom EE Full timeUnlock Your Potential in a Dynamic CareerWe are seeking an enthusiastic and motivated individual to join our team as a Customer Service Advisor. This is a fantastic opportunity to kick-start your career in customer service and develop valuable skills that will help you succeed in this field.This role involves providing exceptional customer service, handling...
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Customer Experience Associate
2 weeks ago
South Shields, South Tyneside, United Kingdom beBee Professionals Full time £25,000 - £35,000At beBee Professionals, we are seeking highly motivated Team Members to join our growing team. As a key member of our operational team, you will be responsible for delivering exceptional customer experiences, participating in workflow processes, and collaborating with colleagues to achieve goals.Main Responsibilities:Provide outstanding customer service,...
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Customer Experience Specialist
3 weeks ago
South Shields, South Tyneside, United Kingdom EE Full timeCompany Overview:E is a leading provider of digital communication services, dedicated to enhancing customers' lives. Our vision is to be the most trusted and respected brand in the industry.Salary:The starting salary for this position is £23,504, rising to £24,064 after 8 months. Additionally, you can earn incentives and bonuses based on your...
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Customer Experience Analyst
3 weeks ago
South Shields, South Tyneside, United Kingdom CV-Library Full timeAbout the RoleCV-Library is currently seeking a Customer Experience Analyst to join their team in South Shields. This is a long-term temporary position that requires proficiency in Microsoft Office and excellent communication skills.The successful candidate will conduct phone interviews and surveys, gathering data from respondents using provided lists....
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Compassionate Customer Service Advocate
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South Shields, South Tyneside, United Kingdom CV-Library Full timeAbout the RoleCV-Library is seeking a compassionate individual to fill the role of Patient Support Advisor. As a Patient Support Advisor, you will be responsible for providing exceptional support to patients and healthcare professionals.You will respond to customer technical inquiries via phone calls and emails, document each contact, and ensure resolution...
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Financial Services Advisor
3 weeks ago
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Store Assistant
1 day ago
South Shields, South Tyneside, United Kingdom Screwfix Direct Ltd Full timeScrewfix Direct Ltd is seeking a Store Assistant - Customer Experience to join our team on a fixed-term contract basis for 6 months.About the RoleYou'll be working in a dynamic retail environment, providing exceptional customer service and support to our customers.The successful candidate will have excellent communication skills, with the ability to work...
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Sales and Customer Experience Expert
3 days ago
South Shields, South Tyneside, United Kingdom beBee Professionals Full time £20,000 - £30,000In this exciting opportunity, you will work as a Sales Assistant at beBee Professionals in South Shields, UK. You will be responsible for delivering exceptional customer service, managing store operations, and meeting sales targets.Your Key Tasks:Interact with customers to understand their needs and preferences.Process transactions accurately and...
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Customer Service Representative
2 weeks ago
South Shields, South Tyneside, United Kingdom EE Full timeAt EE, we're committed to delivering exceptional customer experiences that make a real difference in people's lives. As an Apprentice Customer Service Advisor, you'll play a vital role in helping our customers get the most out of their mobile devices and services.With a starting salary of £20,280 per year, you'll have the opportunity to earn while you learn...
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Contact Centre Advisor
2 weeks ago
South Shields, South Tyneside, United Kingdom EE Full timeWhy Work at EE?As a Contact Centre Advisor with EE, you'll be part of a dynamic team that's committed to providing an outstanding customer experience. With a competitive starting salary of £20,280 per year, plus incentives throughout the year, you'll have the opportunity to earn fast and enjoy a range of benefits, including huge discounts on EE & BT...
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Digital Solutions Advisor
3 weeks ago
South Shields, South Tyneside, United Kingdom EE Full timeAbout Us:E is committed to delivering exceptional customer experiences through innovative solutions and personalized service. Our team is passionate about using technology to enhance people's lives, and we're always looking for talented individuals to join us.Role Details:This full-time position offers a competitive salary and opportunities for career growth...
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Sales and Service Advisor
3 months ago
South Shields, South Tyneside, United Kingdom beBee Professionals Full time £20,000 - £30,000We are seeking a highly skilled and sales-focused Sales and Service Advisor to join our team in South Shields, United Kingdom. As a key member of our retail team, you will play a vital role in delivering exceptional customer service and supporting the store's day-to-day operations.Key Responsibilities:Provide excellent customer service and assist customers...
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Customer Experience Specialist
3 weeks ago
South Shields, South Tyneside, United Kingdom Pertemps Newcastle & Gateshead Full timePertemps Newcastle & Gateshead have a fantastic opportunity for a long-term Tele Researcher to join their new local client within the Call centre sector in South shields. This position will be a temporary assignment running up until Christmas and may be extended. The right candidate must have great communication skills, be comfortable making cold calls and...
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Customer Experience Researcher Position
3 weeks ago
South Shields, South Tyneside, United Kingdom Pertemps Newcastle & Gateshead Full timePertemps Newcastle & Gateshead have a fantastic opportunity for a long-term temporary Tele Researcher to join one of their new clients within the Call centre sector in South Shields.Job DescriptionThe ideal candidate must possess great communication skills, be comfortable making cold calls, and capable of speaking with people from diverse backgrounds.This...
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Junior Account Manager
2 weeks ago
South Shields, South Tyneside, United Kingdom EE Full timeBecome Part of a Passionate Team Delivering Exceptional Customer ExperiencesWe are seeking an enthusiastic and motivated individual to join our team as a Customer Service Advisor. This is a fantastic opportunity to kick-start your career in customer service and develop valuable skills that will help you succeed in this field.In this role, you will be...
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Customer Experience Coordinator
2 days ago
North Shields, North Tyneside, United Kingdom Lookers Full timeCustomer-Focused Role at Lookers Newcastle Paint and Body CentreWe are seeking a highly motivated and customer-focused individual to join our team as a Bodyshop Advisor. In this role, you will be responsible for delivering exceptional customer service and working collaboratively with our Cosmetic repair technicians and Estimator to achieve excellent results....