Compassionate Customer Service Advocate

2 days ago


South Shields, South Tyneside, United Kingdom CV-Library Full time
About the Role

CV-Library is seeking a compassionate individual to fill the role of Patient Support Advisor. As a Patient Support Advisor, you will be responsible for providing exceptional support to patients and healthcare professionals.

You will respond to customer technical inquiries via phone calls and emails, document each contact, and ensure resolution of customer needs. Providing empathetic and supportive assistance to customers is crucial, as well as maintaining accurate records of all interactions.

  • Support patients and healthcare professionals in a fast-paced environment.
  • Respond to customer technical inquiries via phone calls and emails.
  • Document each contact and ensure resolution of customer needs.
  • Provide empathetic and supportive assistance to customers.
  • Maintain accurate records of all interactions.
Salary Information

The estimated salary for this position is £25,000 - £30,000 per annum, depending on experience. We offer excellent benefits, including opportunities for career growth and professional development.



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