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Senior Associate Field Management Operations Specialist

1 month ago

London, Greater London, United Kingdom Material Full time

About the Role

We are seeking a highly skilled Senior Associate Field Management Operations Specialist to join our team at Material. As a key member of our operations team, you will play a critical role in ensuring the efficient execution of client projects.

Key Responsibilities

  • Provide end-to-end support for client projects, including pricing, scheduling, and monitoring field operations.
  • Collaborate with internal teams and clients to define project specifications and ensure thorough briefing on project details.
  • Solicit and evaluate bids from potential third-party vendors, ensuring they meet project requirements.
  • Nurture positive relationships with vendors while maintaining a firm position on pricing and service.
  • Confirm and communicate project schedules, logistics, and details in writing to project teams.
  • Identify potential project problems and determine alternatives or solutions, implementing action plans and communicating to project teams and vendors.
  • Manage project recruiting, ensuring consistent progress, quality recruits, and workable solutions to challenges.
  • Track project budgets and monitor/approve vendor invoices accordingly.
  • Draft or review/approve recruitment screening questionnaires based on input from clients and project teams.
  • Follow client- and project-specific compliance guidelines, creating compliance checklists as needed.
  • Build effective relationships with internal teams, clients, and vendors.
  • Participate in special projects as assigned and take on leadership roles as needed.

Requirements

  • Bachelor's degree in Market Research, Social Sciences, Psychology, Sociology, or related field.
  • Proven experience in managing qualitative research methodologies, including focus groups, in-depth interviews, and ethnographic studies.
  • Minimum of 1 year project management experience, with the ability to manage multiple projects simultaneously and meet deadlines.
  • Excellent communication and interpersonal skills, with the ability to interact effectively with participants, clients, and internal teams.
  • Detail-oriented mindset with a commitment to maintaining data accuracy and quality.
  • Strong problem-solving skills and the ability to adapt to changing project requirements.
  • Ability to think creatively and recognize when a flexible solution may be required for a particular problem.

About Material

Material is a global company that works with best-of-class brands worldwide. We create and launch new brands and products, putting innovation and value creation at the center of our practice. Our clients are in the top of their class, across industry sectors from technology to retail, transportation, finance, and healthcare.

What We Offer

  • A work environment that works best for you, with a hybrid setup that gives you the best of everything.
  • Flexible & synchronous time off, including annual leave, public holidays, and paid office closure at the year's end.
  • Additional Health & Wellness Benefits, including supplemental private health insurance and rewards, discounts, and perks to keep you feeling great.
  • Help planning for your future, with a pension scheme and employer contribution to ensure you're well taken care of later.