Care Placement Coordinator

1 month ago

Huntingdon, Cambridgeshire, United Kingdom Cambridgeshire County Council Full time
About the Role

The successful candidate will be responsible for managing care placements, responding to service requests, and negotiating contracts with care homes and agencies.

Key Responsibilities
  • Manage an active caseload of referrals and effectively communicate with providers, service users, families, and professionals via email and telephone.
  • Negotiate and manage care placement prices with independent sector care homes and care agencies.
  • Record detailed notes on our case management system (Mosaic) and use the Microsoft Office package on a daily basis.
  • Assist with monitoring and/or management of budgets in accordance with County council financial processes, systems, and instructions as necessary.
  • Undertake general clerical and administrative tasks and support the team and service as required.
  • Respond to queries, liaising with Officers, Managers, and departments to ensure all advice and communication (telephone, letters, emails, face-to-face) is delivered to County Council standards and regulatory guidelines.
About You

The successful candidate will:

  • Be educated to GCSE Level standard, NVQ3 or equivalent standard (e.g. GNVQ, Certificate in Management, BTech).
  • Have extensive office administrative experience.
  • Be fully proficient at using IT systems, with a good working knowledge of the Microsoft Office package.
  • Have knowledge of health and safety legislation.
  • Have knowledge of Data Protection and Equal Opportunities legislation and their requirements.
  • Understand financial management, procedures, and processes.
  • Be able to prioritize workload and manage multiple cases.
  • Be able to consistently produce work of a high standard.
  • Have good interpersonal skills and be able to communicate in a friendly, open, and constructive manner via email and telephone.
  • Be able to work on their own initiative with minimal supervision.
  • Be committed to continuous service development.
  • Be adaptable and flexible to the needs of the Team with a willingness to learn and develop.
Our Benefits

We value our colleagues in Cambridgeshire County Council and have developed a number of benefits in addition to the basics like annual leave, sick pay, pension, and mileage.

  • A comprehensive wellbeing package to cover all aspects of wellbeing, both in and out of work, which can also be accessed by your family.
  • Buy up to 4 weeks additional annual leave (pro-rata) through our salary sacrifice scheme.
  • Take your bank holidays flexibly to better suit your personal circumstances.
  • Make Additional Voluntary Contributions (Shared AVCs) to your pension with tax and National Insurance savings.
  • Access to development opportunities, apprenticeships, and qualified coaches to support your personal and professional growth.
  • Paid volunteering hours each year so you can make a positive impact on our community during your normal working day.
  • Access to Peer Support Groups through our IDEAL staff equality, diversity, and inclusion network.
  • Opportunities to nominate and receive Employee Recognition Awards.
  • An Our Cambs Rewards account, giving you access to in-store and online discounts as well as our Car Lease and Cycle to Work schemes.

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