IT Support Specialist

4 weeks ago


Nelson, Lancashire, United Kingdom Daisy Communications Full time

Job Title: IT Support Engineer

Job Summary:

We are seeking an experienced IT Support Engineer to join our team at Daisy Communications. As an IT Support Engineer, you will be responsible for providing technical support to our employees, troubleshooting and resolving technical issues, and ensuring the smooth operation of our IT systems.

Responsibilities:

* Provide technical support to employees via phone, email, and in-person
* Troubleshoot and resolve technical issues with hardware, software, and network systems
* Install, configure, and test end-user hardware and software systems
* Manage and maintain IT tickets and incidents
* Collaborate with the IT team to ensure effective ticket resolution and continuous service improvement

Requirements:

* Excellent communication and customer service skills
* Ability to install, configure, and test end-user hardware and software systems
* Ability to proactively manage time and prioritize workload
* Windows 10/11 OS
* MS Exchange Admin
* Active Directory
* Willingness to learn about business functions and implementation of systems to help the business drive forward

What We Offer:

* Competitive salary and benefits package
* Opportunities for professional development and growth
* Collaborative and dynamic work environment
* Recognition and rewards for outstanding performance

If you are a motivated and detail-oriented individual with a passion for IT, we encourage you to apply for this exciting opportunity.



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