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    Reading, Reading, United Kingdom Areti Group | B Corp™ Full time £32,000

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  • Service Desk Support Specialist

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    4 weeks ago

    Reading, Reading, United Kingdom Areti Group | B Corp™ Full time £32,000

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    5 days ago

    Reading, Reading, United Kingdom Areti Group | B Corp™ Full time £32,000

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    1 month ago

    Reading, Reading, United Kingdom Areti Group | B Corp™ Full time

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  • Service Desk Support Specialist

    1 month ago

    Reading, Reading, United Kingdom Areti Group | B Corp™ Full time

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    4 weeks ago

    Reading, Reading, United Kingdom Areti Group | B Corp™ Full time £32,000

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    4 weeks ago

    Reading, Reading, United Kingdom Areti Group | B Corp™ Full time £32,000

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    3 weeks ago

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Service Desk Support Specialist

2 months ago

Reading, Reading, United Kingdom Proactive Appointments Full time

{"h1":"Service Desk Analyst Role","p":"We are seeking an experienced Service Desk Analyst to join our team at Proactive Appointments Limited. As a Service Desk Analyst, you will be responsible for providing technical support to our clients and resolving their IT issues in a timely and professional manner.","h2":"Key Responsibilities","ul":{"li":"Providing technical support to clients via phone, email, and remote desktop","li":"Resolving IT issues and troubleshooting problems","li":"Collaborating with internal teams to resolve complex issues","li":"Documenting and tracking client issues","li":"Providing excellent customer service and communication","li":"Staying up-to-date with new technologies and software","li":"Working collaboratively with the team to achieve goals"},"h2":"Requirements","ul":{"li":"3+ years of experience in a Service Desk/Cloud Service Desk environment","li":"2nd Line Support experience, with 3rd Line Support experience a plus","li":"Good experience with O365 (Exchange, Outlook, Teams) and other Microsoft products","li":"Microsoft Cloud Fundamentals Certificates, such as AZ-900","li":"Microsoft Azure experience is a plus"},"h2":"What We Offer","p":"We offer a competitive salary and benefits package, including annual leave, pension scheme, remote working, health cover, training & development, discounts, and a fun and friendly team environment.","h2":"Equal Opportunities","p":"Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation. We take our obligations to protect your personal data very seriously.","h2":"Data Protection","p":"Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website.","h2":"Contact Us","p":"If you are interested in this role, please submit your application to us.","p":"Thank you for your interest in this role.","p":"We look forward to hearing from you.","p":"Best regards, Proactive Appointments Limited."}