Service Desk Support Specialist
4 weeks ago
At Areti Group | B Corp™, we are seeking a skilled Service Desk Support Specialist to join our team. The ideal candidate will have experience in a service desk environment, with a strong focus on providing exceptional customer service and technical support.
Key Responsibilities:
Provide technical support for O365, Cloud services, desktop support, Microsoft applications, and other business systems.
Administer Active Directory, creating and managing user accounts and permissions.
Manage SharePoint and OneDrive, assisting with user access, permissions, and troubleshooting.
Troubleshoot any Microsoft application used by the business.
Set up devices using Microsoft Autopilot and configure laptops, tablets, and mobiles for new starters.
Maintain clear and detailed documentation of support interactions, resolutions, and system configurations.
Requirements:
Experience in a service desk environment.
Excellent customer service skills.
Strong technical knowledge of Windows operating systems, M365, and service desk methodologies.
We offer a competitive salary of up to £32k and a dynamic work environment. If you are a motivated and skilled individual looking for a new challenge, please apply.
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Service Desk Support Specialist
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Reading, Reading, United Kingdom Areti Group | B Corp™ Full time £32,000Service Desk Support SpecialistAt Areti Group | B Corp™, we're seeking a skilled Service Desk Support Specialist to join our team. As a key member of our IT department, you'll be responsible for providing exceptional service desk support, ensuring a positive and efficient experience for our users.Key responsibilities include: Handling 1st line support...
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