Customer Service Representative

3 days ago

Dudley, Dudley, United Kingdom Tosca Full time
About the Role

We are seeking a highly skilled Customer Service Agent to join our team at Tosca. As a key member of our customer support team, you will play a vital role in safeguarding our assets and preventing losses, while providing an exceptional service experience to our customers.

Key Responsibilities:

  • Customer Onboarding and Training: Provide comprehensive training to customers on how to use our online system, ensuring they are equipped to manage their accounts effectively.
  • Asset Protection: Conduct period-end account checks to ensure invoices are raised correctly, and maintain accurate customer master data.
  • Quality Issue Resolution: Serve as the primary point of contact for customers reporting quality issues, working closely with the Quality Department to resolve these issues efficiently.
  • MS Office Proficiency: Utilize MS Office skills to support customer inquiries and perform administrative tasks.

Requirements:

  • Fluency in English (written and spoken)
  • Previous experience in a Customer Support role or equivalent knowledge
  • Training as an industrial clerk, office management assistant, or equivalent

What We Offer:

  • A competitive remuneration package
  • Ongoing training and coaching programs to support your personal and professional development
  • A dynamic and supportive work environment

About Tosca:

We pride ourselves on our ability to meet the daily needs of our customers while utilizing our assets to their full extent. Our team is dedicated to providing exceptional service and support to our customers, and we are committed to continuous improvement and growth.

  • Customer Service Representative

    5 days ago

    Dudley, Dudley, United Kingdom Tosca Full time

    {"title": "Customer Service Representative", "content": "Job SummaryTosca is seeking a highly motivated and detail-oriented Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and support to our clients in the UK region.Key Responsibilities:Provide...

  • Customer Service Representative

    5 days ago

    Dudley, Dudley, United Kingdom Tosca Full time

    {"title": "Customer Service Representative", "content": "Job SummaryTosca is seeking a highly motivated and detail-oriented Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and support to our clients in the UK region.Key Responsibilities:Provide...

  • Customer Service Representative

    2 weeks ago

    Dudley, Dudley, United Kingdom Tosca Full time

    Job Title: Customer Service RepresentativeJob Summary:Tosca is seeking a highly motivated and detail-oriented Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service, resolving customer inquiries, and ensuring seamless customer experiences.Key...

  • Customer Service Representative

    1 week ago

    Dudley, Dudley, United Kingdom Tosca Full time

    Job Title: Customer Service RepresentativeJob Summary:Tosca is seeking a highly motivated and detail-oriented Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service, resolving customer inquiries, and ensuring seamless customer experiences.Key...

  • Customer Service Representative

    3 weeks ago

    Dudley, Dudley, United Kingdom Tosca Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Customer Service Representative to join our team at Tosca. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and building long-term relationships.Key ResponsibilitiesCustomer Onboarding and...

  • Customer Service Representative

    3 weeks ago

    Dudley, Dudley, United Kingdom Tosca Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Customer Service Representative to join our team at Tosca. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and building long-term relationships.Key ResponsibilitiesCustomer Onboarding and...

  • Sales and Customer Service Representative

    2 weeks ago

    Dudley, Dudley, United Kingdom Inc Recruitment Direct Full time

    About the RoleWe are seeking a highly motivated and customer-focused Sales and Customer Service Representative to join our team at Inc Recruitment Direct. As a Sales and Customer Service Representative, you will be responsible for providing exceptional customer service and sales support to our clients.Key ResponsibilitiesProvide excellent customer service...

  • Sales and Customer Service Representative

    2 weeks ago

    Dudley, Dudley, United Kingdom Inc Recruitment Direct Full time

    About the RoleWe are seeking a highly motivated and customer-focused Sales and Customer Service Representative to join our team at Inc Recruitment Direct. As a Sales and Customer Service Representative, you will be responsible for providing exceptional customer service and sales support to our clients.Key ResponsibilitiesProvide excellent customer service...

  • Sales and Customer Service Representative

    2 weeks ago

    Dudley, Dudley, United Kingdom Inc Recruitment Direct Full time

    About the RoleWe are seeking a highly motivated and customer-focused Sales and Customer Service Representative to join our team at Inc Recruitment Direct. As a Sales and Customer Service Representative, you will be responsible for providing exceptional customer service and sales support to our clients.Key ResponsibilitiesProvide outstanding customer service...

  • Sales and Customer Service Representative

    3 weeks ago

    Dudley, Dudley, United Kingdom Inc Recruitment Direct Full time

    About the RoleWe are seeking a highly motivated and customer-focused Sales and Customer Service Representative to join our team at Inc Recruitment Direct. As a Sales and Customer Service Representative, you will be responsible for providing exceptional customer service and sales support to our clients.Key ResponsibilitiesProvide outstanding customer service...

  • Customer Service Representative

    3 weeks ago

    Dudley, Dudley, United Kingdom Tosca Full time

    Job Summary:Tosca is seeking a highly motivated and detail-oriented Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and support to our clients in the UK region.Key Responsibilities:Provide timely and effective customer support through various...

  • Customer Service Representative

    3 weeks ago

    Dudley, Dudley, United Kingdom Tosca Full time

    Job Summary:Tosca is seeking a highly motivated and detail-oriented Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and support to our clients in the UK region.Key Responsibilities:Provide timely and effective customer support through various...

  • Customer Service Representative

    3 weeks ago

    Dudley, Dudley, United Kingdom Tosca Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Customer Service Representative to join our team at Tosca. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and building long-term relationships.Key ResponsibilitiesCustomer Onboarding and...

  • Customer Service Representative

    7 hours ago

    Dudley, Dudley, United Kingdom Tosca Full time

    {"h1": "Customer Service Representative", "p": "At Tosca, we pride ourselves in our ability to meet the daily needs of our customers while utilizing our assets to their full extent. Our Customer Service and Asset Specialists connect and proactively guide customers through the Tosca customer life cycle to ensure business continuity, profitability, and...

  • Customer Service Representative

    8 hours ago

    Dudley, Dudley, United Kingdom Tosca Full time

    {"h1": "Customer Service Representative", "p": "At Tosca, we pride ourselves in our ability to meet the daily needs of our customers while utilizing our assets to their full extent. Our Customer Service and Asset Specialists connect and proactively guide customers through the Tosca customer life cycle to ensure business continuity, profitability, and...

  • Customer Service Representative

    2 weeks ago

    Dudley, Dudley, United Kingdom Tosca Full time

    Job DescriptionPosition Overview:Tosca is a leading provider of customer-centric solutions, and we're seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer support team, you will play a critical role in ensuring the satisfaction and loyalty of our customers.Responsibilities:Provide exceptional customer...

  • Customer Service Representative

    2 weeks ago

    Dudley, Dudley, United Kingdom Tosca Full time

    Job DescriptionPosition Overview:Tosca is a leading provider of customer-centric solutions, and we're seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer support team, you will play a critical role in ensuring the satisfaction and loyalty of our customers.Responsibilities:Provide exceptional customer...

  • Customer Service Representative

    3 days ago

    Dudley, Dudley, United Kingdom Tosca Full time

    {"h1": "Customer Service Representative", "p": "At Tosca, we pride ourselves in our ability to meet the daily needs of our customers while utilizing our assets to their full extent. Our Customer Service and Asset Specialists connect and proactively guide customers through the Tosca customer life cycle to ensure business continuity, profitability, and...

  • Customer Service Representative

    3 days ago

    Dudley, Dudley, United Kingdom Tosca Full time

    {"h1": "Customer Service Representative", "p": "At Tosca, we pride ourselves in our ability to meet the daily needs of our customers while utilizing our assets to their full extent. Our Customer Service and Asset Specialists connect and proactively guide customers through the Tosca customer life cycle to ensure business continuity, profitability, and...

  • Customer Service Representative

    3 weeks ago

    Dudley, Dudley, United Kingdom Tosca Full time

    Job DescriptionPosition Overview:Tosca is a leading provider of customer-centric solutions, and we're seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer support team, you will play a critical role in delivering exceptional customer experiences and driving business growth.Key Responsibilities:You will...