Product Support Manager
1 month ago
Arrow Electronics, Inc. is seeking a highly motivated and organized Product Support Manager to join our EMEA team. As a key member of our support team, you will be responsible for providing exceptional customer service, resolving product-related issues, and driving process improvements.
Key Responsibilities:- Work on daily Quote Line Requests and notifications
- Provide quote information to sales in order to win business and improve productivity
- Support Sales on big contract negotiations
- Support Continuous Process Improvement internally and with suppliers
- Quote maintenance
- Quote follow up activities via our sales organization
- Margin enhancement activities:
- First level of technical support for all products
- Supplier marketing activities for smaller and medium suppliers
- Prepare and execute product strategies with key interfaces (Weekly branch update...)
- Force excellent relationships with suppliers, sales and end customers
- Negotiate Frame agreements & Package deals together with the PAM
- Support his/her manager in QBR preparation (generation of reports etc)
- Collect and share tools and best practices
- Close collaboration with Marketing & Asset Team
- You must have a legal right to work in the country where the position is located.
- You have obtained or will obtain a Bachelor's or Master's degree in Business administration / marketing related studies in 2024 or not more than 2 years ago.
- Business fluency in English (oral & written).
- Good understanding of commercial business strategies
- Excellent communication skills both written and verbal, be able to interact proactively with the team, suppliers, our sales organization and other relevant teams.
- Highly organized and desire to support our sales team to grow the business and improve our profitability.
- Keen to support and drive process improvements.
- Excellent service mindset
- Be a team player.
- You must be flexible and have geographical mobility.
- Creative, outside-the-box thinker who brings something new to the table and is not afraid to share those ideas.
- A competitive salary, holiday entitlement and company benefits according to local standards
- A permanent working contract
- A mix of professional and soft skills trainings
- Pre and post work to embed learnings
- Workshop sessions and opportunity to build relationships both locally and across EMEA organization, with Arrow's business experts, suppliers and customers
- Group projects to work on business solutions with other program members from multiple countries, cultures, and functions
- Support and career guidance from a mentor
- Wide range of career development opportunities
- Access to LinkedIn Learning
To apply, please submit a copy of your higher bachelor's or master's degree certificate together with your CV and a letter of motivation (both in English) providing responses to the following questions:
- What motivates you to join Arrow & our graduate program?
- What personal qualities will you bring to the job position?
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Product Support Manager
2 months ago
Harlow, Essex, United Kingdom Arrow Electronics, Inc. Full timeJob DescriptionArrow Electronics, Inc. is seeking a highly motivated and organized Product Support Manager to join our team. As a Product Support Manager, you will be responsible for providing exceptional customer service and support to our customers, ensuring their needs are met and exceeded.Key Responsibilities:Quote Management: Work on daily quote line...
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Product Support Manager
2 months ago
Harlow, Essex, United Kingdom Arrow Electronics, Inc. Full timeJob DescriptionArrow Electronics, Inc. is seeking a highly motivated and organized Product Support Manager to join our team. As a Product Support Manager, you will be responsible for providing exceptional customer service and support to our customers, ensuring their needs are met and exceeded.Key Responsibilities:Quote Management: Work on daily quote line...
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Product Support Manager
2 months ago
Harlow, Essex, United Kingdom Arrow Electronics, Inc. Full timeJob DescriptionArrow Electronics, Inc. is seeking a highly motivated and organized Product Support Manager to join our team. As a Product Support Manager, you will be responsible for providing exceptional customer service and support to our customers.Key Responsibilities:Provide timely and effective support to customers through various channels, including...
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Product Support Manager
2 months ago
Harlow, Essex, United Kingdom Arrow Electronics, Inc. Full timeJob DescriptionArrow Electronics, Inc. is seeking a highly motivated and organized Product Support Manager to join our team. As a Product Support Manager, you will be responsible for providing exceptional customer service and support to our customers.Key Responsibilities:Provide timely and effective support to customers through various channels, including...
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Product Support Manager
1 month ago
Harlow, Essex, United Kingdom Arrow Electronics, Inc. Full timeProduct Support Manager Job DescriptionArrow Electronics, Inc. is seeking a highly motivated and organized Product Support Manager to join our EMEA team. As a Product Support Manager, you will be responsible for providing exceptional customer service and support to our customers, while also driving process improvements and collaborating with cross-functional...
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Product Support Manager
1 month ago
Harlow, Essex, United Kingdom Arrow Electronics, Inc. Full timeProduct Support Manager Job DescriptionArrow Electronics, Inc. is seeking a highly motivated and organized Product Support Manager to join our EMEA team. As a Product Support Manager, you will be responsible for providing exceptional customer service and support to our customers, while also driving process improvements and collaborating with cross-functional...
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Product Support Manager
2 months ago
Harlow, Essex, United Kingdom Arrow Electronics, Inc. Full timeProduct Support Manager Job DescriptionArrow Electronics, Inc. is seeking a highly motivated and organized Product Support Manager to join our EMEA Graduate Program. As a Product Support Manager, you will be responsible for providing quote information to sales teams, working on daily quote line requests and notifications, and supporting sales on big contract...
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Product Support Manager
2 months ago
Harlow, Essex, United Kingdom Arrow Electronics, Inc. Full timeProduct Support Manager Job DescriptionArrow Electronics, Inc. is seeking a highly motivated and organized Product Support Manager to join our EMEA Graduate Program. As a Product Support Manager, you will be responsible for providing quote information to sales teams, working on daily quote line requests and notifications, and supporting sales on big contract...
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Product Support Manager
1 month ago
Harlow, Essex, United Kingdom Arrow Electronics, Inc. Full timeProduct Support Manager Job DescriptionArrow Electronics, Inc. is seeking a highly motivated and organized Product Support Manager to join our EMEA team. As a Product Support Manager, you will be responsible for providing exceptional customer service, resolving technical issues, and driving process improvements.Key Responsibilities:Work on daily Quote Line...
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Product Support Manager
1 month ago
Harlow, Essex, United Kingdom Arrow Electronics, Inc. Full timeProduct Support Manager Job DescriptionArrow Electronics, Inc. is seeking a highly motivated and organized Product Support Manager to join our EMEA team. As a Product Support Manager, you will be responsible for providing exceptional customer service, resolving technical issues, and driving process improvements.Key Responsibilities:Work on daily Quote Line...
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Product Support Manager
1 month ago
Harlow, Essex, United Kingdom Arrow Electronics, Inc. Full timeProduct Support Manager Job DescriptionArrow Electronics, Inc. is seeking a highly motivated and organized Product Support Manager to join our EMEA team. As a key member of our Graduate Program, you will be responsible for providing exceptional support to our sales team, suppliers, and customers.Key Responsibilities:Work on daily Quote Line Requests and...
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Product Support Manager
1 month ago
Harlow, Essex, United Kingdom Arrow Electronics, Inc. Full timeProduct Support Manager Job DescriptionArrow Electronics, Inc. is seeking a highly motivated and organized Product Support Manager to join our EMEA team. As a key member of our support team, you will be responsible for providing exceptional customer service, resolving technical issues, and driving process improvements.Key Responsibilities:Work on daily Quote...
-
Product Support Manager
1 month ago
Harlow, Essex, United Kingdom Arrow Electronics, Inc. Full timeProduct Support Manager Job DescriptionArrow Electronics, Inc. is seeking a highly motivated and organized Product Support Manager to join our EMEA team. As a key member of our Graduate Program, you will be responsible for providing exceptional support to our sales team, suppliers, and customers.Key Responsibilities:Work on daily Quote Line Requests and...
-
Product Support Manager
1 month ago
Harlow, Essex, United Kingdom Arrow Electronics, Inc. Full timeProduct Support Manager Job DescriptionArrow Electronics, Inc. is seeking a highly motivated and organized Product Support Manager to join our EMEA team. As a key member of our support team, you will be responsible for providing exceptional customer service, resolving technical issues, and driving process improvements.Key Responsibilities:Work on daily Quote...
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Product Support Manager
3 weeks ago
Harlow, Essex, United Kingdom Arrow Electronics, Inc. Full timeProduct Support Manager Job DescriptionArrow Electronics, Inc. is seeking a highly motivated and organized Product Support Manager to join our EMEA team. As a key member of our Graduate Program, you will be responsible for providing exceptional support to our sales team, suppliers, and customers.Key Responsibilities:Work on daily Quote Line Requests and...
-
Product Support Manager
3 weeks ago
Harlow, Essex, United Kingdom Arrow Electronics, Inc. Full timeProduct Support Manager Job DescriptionArrow Electronics, Inc. is seeking a highly motivated and organized Product Support Manager to join our EMEA team. As a key member of our Graduate Program, you will be responsible for providing exceptional support to our sales team, suppliers, and customers.Key Responsibilities:Work on daily Quote Line Requests and...
-
Product Support Manager
2 weeks ago
Harlow, Essex, United Kingdom Arrow Electronics, Inc. Full timeProduct Support ManagerArrow Electronics, Inc. is seeking a highly motivated and organized Product Support Manager to join our EMEA Graduate Program. As a key member of our team, you will be responsible for providing exceptional support to our customers, sales team, and suppliers.Key Responsibilities:Work on daily Quote Line Requests and notificationsProvide...
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Product Support Manager EMEA
2 weeks ago
Harlow, Essex, United Kingdom Arrow Electronics (UK) Ltd. Full timeProduct Support Manager EMEA Job DescriptionWe are seeking a highly skilled and motivated Product Support Manager to join our team in EMEA. As a Product Support Manager, you will be responsible for providing exceptional support to our customers, ensuring their needs are met, and resolving any issues in a timely and professional manner.Key...
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Product Support Manager EMEA
1 month ago
Harlow, Essex, United Kingdom Arrow Electronics, Inc. Full timeProduct Support Manager EMEA Job DescriptionArrow Electronics, Inc. is seeking a highly motivated and organized Product Support Manager EMEA to join our team. As a Product Support Manager, you will be responsible for providing exceptional customer service and support to our customers in the EMEA region.Key Responsibilities:Provide technical support and...
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Product Support Manager EMEA
1 month ago
Harlow, Essex, United Kingdom Arrow Electronics, Inc. Full timeProduct Support Manager EMEA Job DescriptionArrow Electronics, Inc. is seeking a highly motivated and organized Product Support Manager EMEA to join our team. As a Product Support Manager, you will be responsible for providing exceptional customer service and support to our customers in the EMEA region.Key Responsibilities:Provide technical support and...