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Product Support Manager EMEA
2 months ago
Arrow Electronics, Inc. is seeking a highly motivated and organized Product Support Manager EMEA to join our team. As a Product Support Manager, you will be responsible for providing exceptional customer service and support to our customers in the EMEA region.
Key Responsibilities:- Provide technical support and guidance to customers on product-related queries
- Manage and resolve customer complaints in a timely and professional manner
- Collaborate with cross-functional teams to resolve complex customer issues
- Develop and maintain product knowledge to provide accurate and up-to-date information to customers
- Identify and report product defects or quality issues to the relevant teams
- Work closely with sales teams to ensure customer satisfaction and resolve any sales-related issues
- Bachelor's or Master's degree in Business Administration, Marketing, or a related field
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Strong problem-solving skills and attention to detail
- Proficiency in Microsoft Office and other relevant software
- Business fluency in English (oral and written)
- A competitive salary and benefits package
- A comprehensive training program to develop your skills and knowledge
- A collaborative and dynamic work environment
- Opportunities for career growth and professional development
- A chance to work with a leading global electronics company
To apply for this exciting opportunity, please submit your application documents, including your CV and a cover letter, to [insert contact information]. We look forward to hearing from you
