Senior Administrator for Care Services

3 hours ago


Wallingford, Oxfordshire, United Kingdom Barchester Healthcare Full time

We are looking for an exceptional Resident Experience and Operations Manager to join our care home team at Barchester Healthcare. As a key member of the management team, you will be responsible for driving occupancy and reputation within the community engagement team, promoting a warm and welcoming environment for residents, staff, and visitors.

You will manage enquiries and showrounds for prospective families, ensuring seamless communication and conversion of enquiries into bookings. Additionally, you will support resident and family feedback, focusing on customer care and providing advice and guidance to employees on HR-related queries.

This exciting role requires a proactive and organised individual with a proven track record in customer service, HR administration, and recruitment. You will be proficient in Microsoft Office and possess excellent communication and interpersonal skills.

Salary: £28,000 - £38,000 per annum, depending on experience.

Barchester Healthcare values its team members and provides a supportive and empowering environment for career growth and development.


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