Reservations Operations Coordinator
10 hours ago
We are seeking an experienced Reservations Assistant Manager to join our team at Novotel London West Hotel, part of Accor, the leading global hospitality group. As a key member of our Reservations Department, you will play a crucial role in coordinating and managing daily operations, ensuring efficient running of the department, and achieving departmental objectives.
Key Responsibilities- Coordinate and manage daily operations of the Reservations Department, ensuring efficient running and achievement of departmental objectives.
- Delegate tasks to team members, assigning duties and preparing work schedules.
- Ensure all administrative procedures are completed accurately and in accordance with departmental and hotel guidelines.
- Work with the Reservations Manager to implement and deliver individual and departmental training plans.
- Collaborate with the Groups Team to analyze and respond to customer inquiries within brand-standard timeframes.
- Assist in preparing contracts for the leisure segment, including FIT, group allocation, and series.
- Work closely with the Director of Sales & Marketing, Reservations Manager, and Revenue Manager to set daily pricing and business strategies for all segments to maximize occupancy and ADR.
- Prepare departmental financial and KPI results for presentation at monthly departmental meetings and weekly commercial meetings.
- At least 2 years' experience in a hotel reservations team.
- Problem-solving, analytical, reasoning, motivating, organizational, and training abilities.
- Excellent knowledge of reservations, Opera Cloud, and Microsoft Office suite.
- Understanding of Revenue Management principles.
- Competitive Salary.
- Automatic enrolment into a workplace pension scheme.
- Access to Accor Hotels UK discounts and benefits.
- Access to exclusive high street and lifestyle offers.
- Career opportunities within the UK, Europe, and Internationally.
-
Reservations Operations Coordinator
9 hours ago
London, Greater London, United Kingdom AccorHotel Full timeReservations Department Leadership RoleWe are seeking a skilled and experienced Reservations Department leader to join our team at AccorHotel. As Assistant Reservations Manager, you will play a key role in coordinating and managing the daily operations of the Reservations Department, ensuring the department's objectives are met.Key...
-
Reservations Operations Coordinator
7 hours ago
London, Greater London, United Kingdom AccorHotel Full timeReservations Department Leadership RoleWe are seeking a skilled and experienced Reservations Department leader to join our team at AccorHotel. As Assistant Reservations Manager, you will play a key role in coordinating and managing the daily operations of the Reservations Department, ensuring the department's objectives are met.Key...
-
Reservations Coordinator
4 weeks ago
London, Greater London, United Kingdom Chotto Matte - UK Full timeAverage Hourly Rate: Up to £14.50 ph inclusive of tronc.Contract: Part-time, 2 shifts, between Monday - Sunday.About Us:Chotto Matte is dedicated to delivering the finest fusion of Peruvian and Japanese cuisine in a lively and modern setting. We take pride in our commitment to quality and exceptional service, ensuring a unique dining experience that...
-
Reservations Department Coordinator
1 week ago
London, Greater London, United Kingdom AccorHotel Full timeJob SummaryWe are seeking a highly skilled and experienced Reservations Operations Manager to join our team at AccorHotel. As a key member of our Reservations Department, you will be responsible for coordinating and managing the daily operations of the department, ensuring that our objectives are met and our guests receive exceptional service.Key...
-
Reservations Department Coordinator
6 days ago
London, Greater London, United Kingdom AccorHotel Full timeJob SummaryWe are seeking a highly skilled and experienced Reservations Operations Manager to join our team at AccorHotel. As a key member of our Reservations Department, you will be responsible for coordinating and managing the daily operations of the department, ensuring that our objectives are met and our guests receive exceptional service.Key...
-
Reservations Coordinator
4 weeks ago
London, Greater London, United Kingdom Chotto Matte - UK Full timeHourly Compensation - Up to £14.50 per hour, inclusive of tronc.Employment Type - Part-time, 2 shifts, available from Monday to Sunday.About Chotto Matte:Chotto Matte is dedicated to delivering the finest Peruvian and Japanese culinary experiences to a contemporary audience within a lively and modern setting.We are committed to excellence in service and...
-
Reservations Coordinator
4 weeks ago
London, Greater London, United Kingdom Chotto Matte - UK Full timeHourly Compensation - Up to £14.50 per hour, inclusive of tronc.Employment Type - Part-time, requiring 2 shifts across the week.Company Overview:Chotto Matte is dedicated to delivering the finest Peruvian and Japanese culinary experiences to a contemporary audience within a lively and modern setting.We are committed to our people and uphold the highest...
-
Reservations Coordinator
5 hours ago
London, Greater London, United Kingdom GORING HOTEL (The) Full timeReservations Coordinator RoleThe Goring Hotel is seeking a skilled Reservations Coordinator to join our team. As a key member of our Front Office team, you will be responsible for processing reservations and ensuring seamless guest experiences.Key Responsibilities:Process reservations accurately and efficiently to maximize occupancy and revenueCollaborate...
-
Reservations Coordinator
3 hours ago
London, Greater London, United Kingdom GORING HOTEL (The) Full timeReservations Coordinator RoleThe Goring Hotel is seeking a skilled Reservations Coordinator to join our team. As a key member of our Front Office team, you will be responsible for processing reservations and ensuring seamless guest experiences.Key Responsibilities:Process reservations accurately and efficiently to maximize occupancy and revenueCollaborate...
-
Reservation Coordinator
3 days ago
London, Greater London, United Kingdom Caprice Holdings Full timeJob SummaryWe are seeking a highly organized and customer-focused Reservationist to manage the brand's reservation system, ensuring that all bookings are handled efficiently and with care.Key Responsibilities:Manage Reservations: Handle all incoming reservation requests, ensuring bookings are accurately recorded and confirmed.Optimize Table Availability:...
-
Reservation Coordinator
3 days ago
London, Greater London, United Kingdom Caprice Holdings Full timeJob SummaryWe are seeking a highly organized and customer-focused Reservationist to manage the brand's reservation system, ensuring that all bookings are handled efficiently and with care.Key Responsibilities:Manage Reservations: Handle all incoming reservation requests, ensuring bookings are accurately recorded and confirmed.Optimize Table Availability:...
-
Reservations Coordinator
7 hours ago
London, Greater London, United Kingdom AccorHotel Full timeJob Overview We are seeking a highly organized and detail-oriented Reservations Coordinator to join our team at AccorHotel. As a key member of our Group Services team, you will be responsible for managing all aspects of group reservations, ensuring seamless communication with guests and other departments. Responsibilities * Manage group reservations,...
-
Reservations Coordinator
5 hours ago
London, Greater London, United Kingdom AccorHotel Full timeJob Overview We are seeking a highly organized and detail-oriented Reservations Coordinator to join our team at AccorHotel. As a key member of our Group Services team, you will be responsible for managing all aspects of group reservations, ensuring seamless communication with guests and other departments. Responsibilities * Manage group reservations,...
-
Reservations Operations Manager
6 days ago
London, Greater London, United Kingdom AccorHotel Full timeJob SummaryWe are seeking a highly skilled and experienced Reservations Operations Manager to join our team at AccorHotel. As a key member of our Reservations Department, you will be responsible for coordinating and managing the daily operations of the department, ensuring that our objectives are met and our guests receive exceptional service.Key...
-
Reservations Operations Manager
1 week ago
London, Greater London, United Kingdom AccorHotel Full timeJob SummaryWe are seeking a highly skilled and experienced Reservations Operations Manager to join our team at AccorHotel. As a key member of our Reservations Department, you will be responsible for coordinating and managing the daily operations of the department, ensuring that our objectives are met and our guests receive exceptional service.Key...
-
Reservations Operations Manager
6 days ago
London, Greater London, United Kingdom AccorHotel Full timeJob SummaryWe are seeking a highly skilled and experienced Reservations Operations Manager to join our team at AccorHotel. As a key member of our Reservations Department, you will be responsible for coordinating and managing the daily operations of the department, ensuring that our objectives are met and our guests receive exceptional service.Key...
-
Reservations Operations Manager
1 week ago
London, Greater London, United Kingdom AccorHotel Full timeJob SummaryWe are seeking a highly skilled and experienced Reservations Operations Manager to join our team at AccorHotel. As a key member of our Reservations Department, you will be responsible for coordinating and managing the daily operations of the department, ensuring that our objectives are met and our guests receive exceptional service.Key...
-
Reservations Coordinator
1 week ago
London, Greater London, United Kingdom Sea Containers London Full timeJob Summary:We are seeking a highly organized and detail-oriented Reservations Coordinator to join our team at Sea Containers London. As a key member of our reservations team, you will be responsible for managing room bookings, coordinating reservation systems, and ensuring that guest preferences and needs are met with precision and care.Key...
-
Reservations Coordinator
6 days ago
London, Greater London, United Kingdom Sea Containers London Full timeJob Summary:We are seeking a highly organized and detail-oriented Reservations Coordinator to join our team at Sea Containers London. As a key member of our reservations team, you will be responsible for managing room bookings, coordinating reservation systems, and ensuring that guest preferences and needs are met with precision and care.Key...
-
Reservation Coordinator
6 days ago
London, Greater London, United Kingdom Caprice - Head Office Full timeJob Summary:We are seeking a highly organized and customer-focused Reservationist to manage the brand's reservation system, ensuring that all bookings are handled efficiently and with care. The ideal candidate will have excellent communication skills, attention to detail, and the ability to provide exceptional customer service.Key Responsibilities:Manage all...