End-to-End Customer Journey Optimizer

We are looking for a Manager of Customer Experience Optimization to join our team at Harnham. This is an exciting opportunity to drive customer experience improvement across our fashion retailer business.The manager will be responsible for analysing Voice of the Customer (VoC) and Speech Analytics data to gain insights into customer journeys. These insights...

We are recruiting for an Insights and Journey Lead to join our fashion retailer's team at Harnham. In this role, you will be responsible for leading the development and implementation of strategies to optimize customer journeys and improve customer experience.The insights and journey lead will analyse Voice of the Customer (VoC) and Speech Analytics data to...

We are seeking a Customer Insights Director to lead on end-to-end customer experience optimisation at our leading fashion retailer.This role involves analysing Voice of the Customer (VoC) and Speech Analytics data using qualitative and quantitative methods for all customer groups. The insights gathered will be used to optimize customer journeys to enhance...

We are excited to announce an opportunity for a talented Data-Driven Customer Experience Expert to join our team at Harnham. This role involves leading end-to-end customer journey optimization efforts for a leading fashion retailer.The ideal candidate will have significant experience in customer insights, excellent analytical skills, and the ability to drive...

At Harnham, we are seeking a skilled Customer Insights Lead to join our team in Liverpool. As a key member of our hybrid team, you will be responsible for leading end-to-end customer experience optimization efforts.The successful candidate will have strong experience in the customer insights space and excellent analytical skills. Line management experience...

Job DescriptionWe are seeking a High-End Fragrance Ambassador to join our team at the House of Creed in Liverpool. As a High-End Fragrance Ambassador, you will be responsible for creating memorable experiences for our customers and fostering brand loyalty.About UsThe House of Creed is a luxury fragrance brand known for its high-quality products and...

We're seeking a highly experienced and customer-focused individual to join our Customer Journey team as a Head of Customer Journey. In this senior role, you'll be responsible for developing and implementing strategies to deliver exceptional customer experiences across all touchpoints, from ticketing to hospitality.About the OpportunityWe're looking for...

Pacifica is seeking a highly skilled High-End Appliance Maintenance Professional to work on a self-employed basis. This role involves servicing high-end domestic appliances, ensuring exceptional quality repairs and maintenance.ResponsibilitiesYou'll be responsible for troubleshooting and solving issues efficiently, providing excellent customer service, and...

Job Description£52,300 per annumLocated in LiverpoolHybrid rolePermanent9:30 am - 5:30 pmPicture More Ltd is seeking an experienced React Front End Developer to develop and maintain high-quality web applications.Key Responsibilities:Lead Front End development using React within the Microsoft stack.Design and develop user-friendly web applications.Optimize...

We are seeking an ambitious Retail Product Optimization Manager to join our team at Matalan. This role plays a pivotal part in driving sales, profitability, and customer satisfaction through effective product range management.In this critical position, you will be responsible for planning, administering, and optimizing product ranges to meet business...

Customer Insights LeadLiverpool (Hybrid – 3x Days a Week in Office)£50,000-£60,000 HarnhamA leading company is seeking a Customer Insights Lead to join the team and lead on end-to-end customer experience optimisation. The Customer Insights Lead will be responsible for gathering insights from surveys, disparate data sets, and Voice of the Customer (VoC)...

Job Title: Global Supply Chain Optimization LeadCompany Overview: Rem Associates Ltd. is a leading international retailer with a portfolio of renowned furniture and home furnishings brands.Job Description: As a Graduate Supply Chain Controller, you will play a crucial role in managing the end-to-end supply chain planning process for our global operations....

Customer Insights Role OverviewHarnham is seeking a Customer Insights professional to lead on optimising customer journeysAs a Customer Insights Manager, you will gather insights from surveys and disparate data sets to enhance advocacy, loyalty, and customer experience. You will work with Voice of the Customer (VoC) and Speech Analytics data using...

We're seeking an experienced Inventory Optimization Specialist to join our Supply Chain team in Stoke-On-Trent. As a key player in our team, you'll be responsible for developing and implementing strategies that drive business growth while maintaining exceptional customer service.Our Supply Chain team is dedicated to minimizing our Inventory and maximizing...

About UsPayPoint Group is a business bringing vitality to the world of reward and recognition. We help people celebrate the moments that matter most – at home, in work, at play, or anywhere at all. Our platform lets recipients choose from hundreds of top high street brands and retailers, allowing them to do so in-store or online.We operate in the consumer...

Job Description:As a Supply Chain Planner at Dee Set, you will play a crucial role in driving our organization's success. Your primary responsibility will be to optimize our inventory levels, ensuring that we maintain high client service levels while minimizing costs.About Us:We are a company dedicated to providing exceptional customer service and achieving...

Job DescriptionAs a Luxury Travel Consultant, you will be responsible for advising clients on luxury travel requests, including complex itineraries and exclusive experiences.You will design and tailor-make travel programs, taking into account clients' specific needs and preferences.Your exceptional customer service skills and commercial judgment will ensure...

About the RoleThis role will focus on working closely with our strategic brand partners to drive branded campaigns and support the planning and delivery of all key activities across touch points. Championing the customer journey to ensure that events and campaigns are executed in a simple way and aligned to the customer mindset, striving for continuous...

A highly experienced front-end developer is sought after by Launch Resources Limited to drive the success of our online platforms. This pivotal role requires expertise in front-end development, with a strong focus on delivering high-quality, scalable solutions.The successful candidate can expect a salary ranging from $95,000 to $130,000 per annum, based on...

Bespak, a leading Contract Development and Manufacturing Organization (CDMO), is seeking an experienced Process Engineer to join its team at the Holmes Chapel site in Cheshire. The successful candidate will be responsible for designing, optimizing, and troubleshooting manufacturing processes for pressurized metered dose inhalers (pMDIs) and other medical...