Data-Driven Customer Experience Expert
12 hours ago
We are excited to announce an opportunity for a talented Data-Driven Customer Experience Expert to join our team at Harnham. This role involves leading end-to-end customer journey optimization efforts for a leading fashion retailer.
The ideal candidate will have significant experience in customer insights, excellent analytical skills, and the ability to drive business outcomes through data-driven decision making.
As a key member of our team, you will collaborate with stakeholders to design and implement customer experience improvements that enhance advocacy, loyalty, and overall customer satisfaction.
Responsibilities:
- Develop and lead strategies for end-to-end customer journey optimization
- Analyse and interpret large datasets to inform business decisions
- Collaborate with cross-functional teams to design and implement customer experience initiatives
Requirements:
- Significant experience in customer insights and data analysis
- Proven track record of driving business outcomes through data-driven decision making
Benefits:
- A competitive salary of £57,500 - £67,500
- The opportunity to work with a leading fashion retailer
- A hybrid working arrangement with 3 days per week in office
-
Data-Driven Recruitment Expert
3 weeks ago
Liverpool, Liverpool, United Kingdom Leader Engineering Full timeTransform Energy Recruitment with Data-Driven StrategiesAt Leader Engineering, we're shifting gears to renewable energy and looking for bold, innovative team members like you to join our journey. As a Growth Hacker, you'll use analytics to optimize recruitment strategies and experiment with new hacks to scale up candidate engagement and improve conversion...
-
Lead Data Science Expert
3 weeks ago
Liverpool, Liverpool, United Kingdom Harnham Full timeLead Data Science ExpertHarnham is seeking a Lead Data Science Expert to lead our Data Science team.This is an opportunity to drive business growth through innovative data-driven solutions.About the RoleThe successful candidate will be responsible for developing and implementing data-driven strategies that drive business outcomes.Focusing on delivering...
-
Analytics and Data Management Expert
6 hours ago
Liverpool, Liverpool, United Kingdom Harnham Full timeJob Description: We are seeking an experienced Analytics and Data Management Expert to join our team at Harnham. The successful candidate will be responsible for overseeing all aspects of analytics and data science, including leading initiatives around promotional sales, stock replenishment, weather models, and funnel pipeline optimization.About the...
-
Data-Driven Collections Specialist
4 weeks ago
Liverpool, Liverpool, United Kingdom Very Group Full timeAbout The Very GroupWe're a leading online retailer and financial services business, helping families achieve more in life through our brands and products. Our goal is to make it easy for them to say yes to the things they love.Our company culture focuses on growth, purpose, belonging, and wellbeing. We believe that by investing in our people, we can create...
-
Data-Driven Decision Maker
3 weeks ago
Liverpool, Liverpool, United Kingdom Riverside Full timeAbout the CompanyRiverside is a housing association committed to enhancing everyday life for all customers. Our mission is to revitalise neighbourhoods and support communities through affordable housing and services.Job SummaryThis role involves providing financial expertise to support business decisions, ensuring accurate financial insights for operational...
-
Data-Driven Transformation Lead
4 weeks ago
Liverpool, Liverpool, United Kingdom Harnham Full timeJob Title: Data-Driven Transformation LeadAbout the Role:We are seeking an experienced and strategic Data-Driven Transformation Lead to spearhead our data-driven transformation efforts in a fast-paced retail environment.The Opportunity:As a key member of our leadership team, you will play a pivotal role in shaping the future of our organization. You will...
-
Data Insights Expert
3 days ago
Liverpool, Liverpool, United Kingdom PayPoint Group Full timeAbout the RoleData Analysts at PayPoint Group are experts in data visualisation tools like Power BI and Tableau, using these skills to create actionable insights for multiple brands within the group. We're looking for someone who can effectively communicate complex data findings to senior stakeholders and contribute to business decision-making processes....
-
Data-Driven Insights Professional
3 weeks ago
Liverpool, Liverpool, United Kingdom Forward Role Full timeWe are seeking a highly skilled Market Insight Manager to join our ambitious team at Forward Role.This dynamic retail environment offers a unique opportunity for someone who thrives on diving into data, research, and insights to drive impactful business decisions.The successful candidate will be responsible for championing data-led strategies and...
-
Senior Cloud Architect and Data Expert
10 hours ago
Liverpool, Liverpool, United Kingdom Maxwell Bond Full time £80,000Senior Cloud Architect and Data Expert Wanted:At Maxwell Bond, we're on the hunt for a highly skilled and experienced Senior Cloud Architect and Data Expert to join our team in Liverpool. As a senior member of our data engineering team, you'll play a key role in designing and implementing cutting-edge data solutions using Azure and other cloud...
-
Customer Experience Expert
1 month ago
Liverpool, Liverpool, United Kingdom Sainsbury's Full timeAbout the Role: We are seeking a skilled Customer Experience Manager to join our team at Sainsbury's.Your Key Responsibilities: As a Customer Experience Manager, you will be responsible for delivering exceptional customer service, managing a team of retail staff, and driving operational excellence in-store.Your Key Performance Indicators: You will be...
-
Data-Driven Sales Operations Expert
3 weeks ago
Liverpool, Liverpool, United Kingdom Reputation Full timeResponsibilities:Account Allocation Support: Assist in aligning sales representatives with accounts based on compensation plans and designated territories.Process Optimization: Identify and support enhancements to key sales processes to boost efficiency and performance.Feedback Implementation: Collaborate with sales teams to refine sales processes and...
-
Automotive Data Expert
4 weeks ago
Liverpool, Liverpool, United Kingdom TLA Full timeCompany OverviewTLA is an award-winning marketing powerhouse with over two decades of success in the automotive sector, partnering with iconic brands like Volkswagen, BMW, and Ford to help drive car sales through industry-leading customer acquisition solutions.Job SummaryWe are seeking a highly skilled Automotive Data Expert to join our team. The successful...
-
Customer Experience Improvement Manager
14 hours ago
Liverpool, Liverpool, United Kingdom CMA CGM Full timeJoin Our TeamWe are a global leader in shipping and logistics, and we are seeking a highly skilled Customer Experience Improvement Manager to join our team. As a key member of our team, you will be responsible for improving the customer experience by deploying CMA-CGM group standard processes and tools, regular reporting on performance to management, and...
-
IT Operations Expert
3 weeks ago
Liverpool, Liverpool, United Kingdom Charterhouse Voice & Data PLC Full time**About the Role:**We are seeking an experienced IT Operations Expert to join our team at Charterhouse Voice & Data PLC.In this role, you will be responsible for ensuring the smooth operation of our clients' IT systems. This includes monitoring and maintaining servers, network equipment, and cloud solutions.As an IT Operations Expert, you will have the...
-
Data Driven Business Insights Specialist
3 weeks ago
Liverpool, Liverpool, United Kingdom Forward Role Full timeMarket Insight ManagerAbout the Role:This exciting opportunity is for a Market Insight Manager to join an ambitious team and champion data-led strategies in a dynamic retail environment.Job Summary:We are seeking an experienced Market Insight Manager with a passion for driving impactful business decisions. The successful candidate will be responsible for...
-
Data Science Lead
4 weeks ago
Liverpool, Liverpool, United Kingdom Harnham Full timeJob SummaryAs a Data Science Lead, you will be responsible for leading a team of 12 in customer, loyalty & trading analytics and data science. This role involves managing initiatives around promotional sales, stock replenishment, weather models and funnel pipeline optimization.Key Responsibilities include:Managing a matrix team of 12 across customer, loyalty...
-
Geographic Data Expert
3 days ago
Liverpool, Liverpool, United Kingdom University of Groningen Full timeAbout the Role: As a Geographic Data Expert, you will play a key part in our Department of Geography and Planning's strategic investment and growth. You will be responsible for teaching and researching in Geographic Data Science, with a focus on Human Geography. The successful candidate will have international research expertise in the application of...
-
Customer Experience Lead
7 hours ago
Liverpool, Liverpool, United Kingdom Entain Group Full timeEntain Group Job Opportunity:We are seeking an experienced professional to fill the role of Customer Experience Lead within our retail division. As a key member of our team, you will be responsible for ensuring exceptional customer experiences and driving sales growth through effective customer engagement strategies.Responsibilities:Promote our products and...
-
Graduate Data Expert
2 days ago
Liverpool, Liverpool, United Kingdom Agility Resoucing Full time**Career Development Opportunity**Agility Resourcing has an exciting opportunity for a recent graduate to join their analytical team as a Graduate Data Expert.This role offers a fantastic opportunity for a self-motivated, highly numerate graduate to develop their career in an analytical and IT field, working on projects that drive continuous improvement.
-
Customer Experience Coordinator
3 weeks ago
Liverpool, Liverpool, United Kingdom Frasers Group Full timeAbout the RoleWe are seeking an experienced and skilled individual to join our team as a Membership Experience Host. This role is responsible for maximizing every member's experience in our club.The ideal candidate will have a strong background in customer service, administrative skills, and the ability to work effectively in a fast-paced environment.The...