Customer Service Representative
4 weeks ago
Role Overview
Pay: £6.72 - £11.44 per hour
Dunelm is seeking a Sales Assistant to join our team in Hereford. As a Sales Assistant, you will be the first point of contact for customers, providing excellent customer service and ensuring a positive shopping experience.
Key Responsibilities:
- Provide exceptional customer service, responding to customer queries and resolving issues in a timely and professional manner.
- Work collaboratively with colleagues to achieve sales targets and maintain a high level of customer satisfaction.
- Contribute to the visual merchandising and store displays, ensuring a visually appealing and engaging shopping environment.
- Process transactions accurately and efficiently, handling cash, credit card transactions, and other payment methods.
Requirements:
- Previous retail experience, preferably in a sales or customer-facing role.
- Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and customers.
- Ability to work flexibly, including evenings and weekends, to meet the needs of the business.
- Basic numeracy and literacy skills, with the ability to handle cash and process transactions accurately.
Diversity and Inclusion:
Dunelm is committed to becoming a fully inclusive business, celebrating diversity in all its forms. We welcome applications from candidates who share our values and are passionate about delivering exceptional customer service.
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