Technical Product Support Specialist

24 hours ago


York, York City, United Kingdom Edmundoptics Full time

About Edmund Optics Europe

We are the world's largest supplier of off-the-shelf optical components. Our mission is to enable innovative technologies across various industries.

As a key player in our customer support team, you'll be the go-to expert for technical assistance in Europe. From helping customers select the perfect product to managing accounts and getting involved in exciting projects, this role is anything but ordinary.

Job Responsibilities:
  • Provide technical assistance and product recommendations
  • Handle customer inquiries and manage accounts
  • Collaborate with global teams and support marketing initiatives

Requirements:

  • Bachelor's degree in Science or Engineering
  • Fluent in German and English
  • Proficient with MS Office
  • Strong communication and problem-solving skills

What We Offer:

  • Company pension scheme
  • Private medical & dental insurance
  • Extensive training and development opportunities
  • Cycle to Work scheme
  • Company events

Our estimated salary for this position is £45,000 - £55,000 per year, depending on experience. This role is based in Europe, offering a great work-life balance and the opportunity to work with a dynamic, diverse team. If you're passionate about optics and customer support, we'd love to hear from you



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