Claims Administrator

3 weeks ago

Sevenoaks, Kent, United Kingdom Acorn insurance & Financial Services LTD Full time
About the Role

We are seeking a highly organized and detail-oriented Claims Administrator to join our team at Acorn Insurance & Financial Services LTD. As a Claims Administrator, you will play a crucial role in managing the administration of all inbound and outbound communications, supporting the claims function, and providing general administrative support to the Claims Function and Management Team.

Key Responsibilities
  • Effectively reference inbound communication and allocate to relevant claim
  • Provide assistance with all outgoing mail, including special and recorded delivery requests, in line with best practice process
  • Scanning and referencing open and closed post items
  • Assist with managing stock control and ordering of supplies, including stationery, letterhead, and office sundries
  • Transferring historic paper files to electronic format
  • Organisation and maintenance of image-based documentation and folders
  • Providing assistance with all ad hoc administrative tasks where required to support the team/department and/or Management Team
  • Effectively use Visualfiles to reference post
  • Ability to apply knowledge of the service suppliers to effectively manage required administration tasks
  • Endorse and drive company values and behaviours
Requirements
  • Able to understand bespoke systems and be proficient in all Microsoft office products
  • Excellent warm personable manner
  • Patient and empathetic
  • Meticulous attention to detail
  • Target driven and motivated
About Us

At Acorn Insurance & Financial Services LTD, we are a growing business with great opportunities to build your knowledge of the financial services industry. As a specialist insurance provider, we have 40 years of experience helping people secure motor insurance across all of the UK. We help more than 50,000 customers to find a policy that meets their needs and gives them the peace of mind that comes with high-quality insurance.

We celebrate difference and it's important to us that we have a culture where our people feel respected and valued for who they are. We pride ourselves on being accessible and encourage inclusive environments where our people can always give and show the very best of themselves.

What We Offer
  • Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays)
  • Additional Buy & Sell Holidays
  • Company Sick Pay Scheme
  • Company Paid Maternity & Paternity Leave
  • Generous Company Pension Scheme
  • A comprehensive Mental Health support system via the health assured Employee Assistance Programme (EAP)
  • A wide network of mental health first aiders
  • Our very own reward and discount platform "Your tomorrow"
  • Fresh fruit Deliveries twice a week
  • £250 Refer a friend bonus
  • Cycle to work scheme
  • Free eye test vouchers and a contribution towards the frames
  • Regular Employment Engagement including ongoing competitions with fantastic prizes
  • Charity fundraising events

*On selected sites

All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard.

Unfortunately, due to the length of training and complexity of the role, we can only accept applications from candidates who have at least one year remaining on their (Graduate/ Post study work) visa. Unfortunately, we are unable to provide visa sponsorships.

At Acorn, we are committed to creating an inclusive and supportive work environment. We recognise that candidates may have specific needs and are happy to consider reasonable adjustments to the recruitment process and working environment to accommodate individual requirements. Whether it's modifying equipment, adjusting working hours, or providing additional support, we aim to ensure all employees can perform at their best. If you require any reasonable adjustments, please let us know during the application or interview process, and we will work with you to ensure your needs are met.

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