Claims Administrator

5 months ago


Sevenoaks, United Kingdom The Granite Group Full time

We are currently recruiting a talented Administrator to work within our established Sevenoaks office. If you are a self-motivated individual who is eager to develop their career, is customer focused and professional, enthusiastic and has keen attention to detail this is a great opportunity to either start or enhance your insurance career.
You will be responsible for managing the administration of all inbound and outbound communications. Support the claims function by way of ensuring sufficient stationery supplies. You will provide general administrative support to the Claims Function and Management Team.

**Role**: Claims Administrator

**Locations**: Sevenoaks

**Working hours**: Monday to Friday 9:00am to 5:30pm, 37.5 hours per week.

**Salary**: £22,050

**What you will be doing**:

- Effectively reference inbound communication and allocate to relevant claim
- Provide assistance with all outgoing mail including special and recorded delivery requests in line with best practice process
- Scanning and referencing open and closed post items
- Assist with managing stock control and ordering of supplies, including stationery, letter head and office sundries
- Transferring historic paper files to electronic format
- Organisation and maintenance of image-based documentation and folders
- Providing assistance with all ad hoc administrative tasks where required to support the team/department and /or Management Team
- Effectively use Visualfiles to reference post
- Endorse and drive company values and behaviours

About Acorn Insurance
We have 40 years of experience helping people secure competitive car, taxi, van, motor trade and home insurance, across the UK. As a specialist insurance provider, we offer a wide range of competitive insurance policies that can are tailored to our customers unique insurance needs. In 2020 we were in the Sunday Times top 30 Profit Track companies for private companies with fastest growing profits. We have an award-winning Finance Director.

Why Acorn Insurance?
Acorn want to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the benefits you will receive include:

- Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays)
- Additional Buy & Sell Holidays
- Company Sick Pay Scheme
- Company Paid Maternity & Paternity Leave
- Enhanced Company Pension Scheme
- Perk Box Online & High Street vouchers and discounts
- Fresh fruit Deliveries twice a week*
- £250 bonus for every new colleague you recommend to the business
- Free monthly Café Nero Coffee
- Cycle to work scheme
- Free eye test vouchers and a contribution towards the frames
- Clearly defined progression paths with training and support
- National vocational qualifications
- Free self-development & qualifications via Magpie Learning
- A comprehensive Mental Health support network including:

- A wide Network of Mental Health First Aiders 4 free counselling sessions
- CBT programmes available with a trained Therapist Mentor
- Unlimited access to a councillor 365 days a year, 24/7
- Free Hot Drinks*
- Dress Down Days
- Regular Employment Engagement including ongoing competitions with fantastic prizes
- Charity fundraising events
- On selected sites



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