Data Systems Specialist

4 weeks ago


Great Sankey, Warrington, United Kingdom United Living Group Full time
Job Title: Systems & Data Support

This role is responsible for maintaining and optimizing our work management systems, with a focus on Totalmobile (Connect & Mobilise). The successful candidate will lead on project data capture to enhance the system and support reporting and overall system performance.

Key Responsibilities:
  • Maintain system usage for office and site-based operational staff.
  • Support the wider Super User network to ensure they can create new users, resources, van stocks, reporting, and other simpler tasks within the system.
  • Support the transition from incumbent systems to Totalmobile.
  • Resolve all interface errors with clients and suppliers.
  • Point of contact for problem-solving configuration of Totalmobile and new Project/Contract set-ups.
  • Cleansing of historic data and configs.
  • Working with the wider team on projects such as Power BI dashboards and client integrations.
  • Support with testing of integrations and enhancements.
  • Liaise with clients, suppliers, and internal stakeholders to resolve data differences.
  • Working closely with the technical team at Totalmobile.
  • Keeping process maps up to date and creating a video tutorial library.
  • Ensuring data capture is maintained to facilitate project performance reporting.
  • Provide weekly project performance reports to operational leads.
Requirements:
  • Confident in customer and internal stakeholder relationships.
  • Strong problem-solving ability.
  • Initiative to learn quickly on the job to liaise with clients and colleagues to solve queries.
  • An excellent communicator.
  • Keen to learn, enabling you to quickly become an expert and continually improve your knowledge.
  • Data analysis.
  • Proficient using Microsoft Office programmes, including Excel, Word, and Outlook.
  • Full UK driving license.
Desirable:
  • Working with APIs.
  • Knowledge of XML or JSON files.
  • Experience working with Totalmobile.
  • Knowledge and usage of Power BI.

This is a dynamic role that requires an individual who is proactive, self-motivated, and able to work independently. The successful candidate will thrive in a fast-paced environment and be able to adapt to changing priorities.

United Living Group is committed to excellence and values its employees. We offer a positive and supportive work environment, with opportunities for growth and development.



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