Data Systems Specialist
4 weeks ago
This role is responsible for maintaining and optimizing our work management systems, with a focus on Totalmobile (Connect & Mobilise). The successful candidate will lead on project data capture to enhance the system and support reporting and overall system performance.
Key Responsibilities:- Maintain system usage for office and site-based operational staff.
- Support the wider Super User network to ensure they can create new users, resources, van stocks, reporting, and other simpler tasks within the system.
- Support the transition from incumbent systems to Totalmobile.
- Resolve all interface errors with clients and suppliers.
- Point of contact for problem-solving configuration of Totalmobile and new Project/Contract set-ups.
- Cleansing of historic data and configs.
- Working with the wider team on projects such as Power BI dashboards and client integrations.
- Support with testing of integrations and enhancements.
- Liaise with clients, suppliers, and internal stakeholders to resolve data differences.
- Working closely with the technical team at Totalmobile.
- Keeping process maps up to date and creating a video tutorial library.
- Ensuring data capture is maintained to facilitate project performance reporting.
- Provide weekly project performance reports to operational leads.
- Confident in customer and internal stakeholder relationships.
- Strong problem-solving ability.
- Initiative to learn quickly on the job to liaise with clients and colleagues to solve queries.
- An excellent communicator.
- Keen to learn, enabling you to quickly become an expert and continually improve your knowledge.
- Data analysis.
- Proficient using Microsoft Office programmes, including Excel, Word, and Outlook.
- Full UK driving license.
- Working with APIs.
- Knowledge of XML or JSON files.
- Experience working with Totalmobile.
- Knowledge and usage of Power BI.
This is a dynamic role that requires an individual who is proactive, self-motivated, and able to work independently. The successful candidate will thrive in a fast-paced environment and be able to adapt to changing priorities.
United Living Group is committed to excellence and values its employees. We offer a positive and supportive work environment, with opportunities for growth and development.
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Systems & Data Support Specialist
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