Server and Storage Support Professional

3 weeks ago


Watford, Hertfordshire, United Kingdom CDS, a Hewlett Packard Enterprise company Full time

Welcome to CDS, a Hewlett Packard Enterprise company

As an Enterprise Service Delivery Expert, you will play a crucial role in our team's success by managing delivery of maintenance ticket requests and supporting the wider account team at other locations with maintenance & upgrade tasks as required.

The role involves troubleshooting hardware and firmware issues on server & storage, adhering to strict policies and processes around security and data protection, and owning risk and escalation.

To succeed in this role, you will need to demonstrate your ability to recognise and react to situations with a sense of urgency and problem ownership, hold a full UK driving license, and have helpful knowledge of Brocade, HPE Apollo / 3PAR and Sun/Oracle servers, ITIL Service Management Foundation, and experience of IT incident management.

You will be rewarded with an estimated salary of £55,000 - £65,000 per annum.



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