Support Infrastructure Engineer

3 weeks ago


Watford, Hertfordshire, United Kingdom Dynamic Search Solutions Full time
Job Title: First Line Support Engineer

Salary:£25,000 – £30,000

Location:Watford, Hertfordshire

Detailed Job Description:

About the Company:

Awards-winning Managed Service Provider (MSP) seeks a 1st Line Support Engineer to work from their easily accessible office in Watford. This role involves some travel to client sites.

The business delivers projects across SME to large enterprises, working with multiple vendors including Cisco, VMWare, and Microsoft.

The company prioritizes employee upskilling and career progression, offering support for earning certifications from industry leaders like Cisco, VMWare, and Microsoft.

Role Overview:

As a 1st Line Support Engineer, you will be part of a key team focusing on support and troubleshooting of infrastructure technologies.

  • Troubleshoot issues across Windows Servers, virtualisation tools, and storage, collaborating with multiple key vendors.
  • Deliver support and delivery of Microsoft OS, Servers, Virtualisation, storage, backup, and cloud solutions.

Required Skills and Qualifications:

  • At least 2 years' experience in an infrastructure support-based role.
  • Experience working with Windows Server, VMWare, Cloud, and storage solutions.


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