End User Computing Engineer

2 days ago


Swindon, Swindon, United Kingdom A&B Recruitment Full time

We are looking for an experienced End User Computing Engineer to join our team at A&B Recruitment. The successful candidate will be responsible for assessing, troubleshooting, and resolving complex End User Computing issues.

The estimated salary for this role is £38,000 - £48,000 per annum, depending on experience.

Job Description:

About the Role:

This is an exciting opportunity to work as part of a dynamic team, providing expert IT support services to our clients across various sites.

Key Responsibilities:

Core Functions:
  • Assess and resolve complex End User Computing issues using advanced troubleshooting methodologies.
  • Work collaboratively with the Support Desk Analyst to ensure accurate records are maintained in the IT Service desk system.
  • Develop and implement processes and methods of operating that conform to ITIL disciplines.
  • Communicate effectively with users throughout the case lifecycle.

Requirements:

Essential Skills:
  • Windows Desktop 10/11.
  • Windows Server 2016+, Virtual appliances, SQL Server.
  • Cloud Services – Azure, Email, Office, and Third Party.
  • Active Directory – Hybrid Azure on Prem.

Desirable Skills:

  • Excellent problem-solving skills.
  • Strong analytical and critical thinking skills.


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