IT Systems Support Specialist
2 weeks ago
We are seeking a skilled IT Systems Support Specialist to join our team at Focus Resourcing Group Careers. In this role, you will be responsible for providing first-line support for IT-related issues, problems, incidents, or requests.
The estimated salary for this position is around £45,000 - £55,000 per annum, depending on location and experience.
About the Role- Assess, troubleshoot, and resolve all end-user computing issues in a timely and efficient manner.
- Develop processes and methods of operating to improve service delivery and user experience.
- Work from or travel to company sites to provide extended end-user computing services as required.
- Record all work carried out for users in our in-house systems.
- Maintain a level of technical competence and assist in training other members of the team to increase overall knowledge and competencies.
Skills and Qualifications:
- Windows Desktop 10/11, Windows Server 2016+, Virtual Appliances, SQL Server.
- Microsoft Intune, Defender & 365, Networking - LAN, vLAN, WAN, Switches, Routers etc.
- Cloud Services - Azure, Email, Office, and Third-Party, Active Directory - Hybrid Azure on Prem.
- Driving licence and own transport essential.
- Outstanding verbal and written communication skills, high attention to detail and organisational skills.
Benefits:
- Health care maintenance cash plan.
- Access to shopping and gym discounts.
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