Customer Service Representative
3 days ago
Pertemps Burton Commercial is recruiting for a Customer Service Executive on behalf of our award-winning client based in Burton-Upon-Trent. This is a full-time permanent position with a salary of \u2227 22,790, rising to \u2225 25,355 after probation.
Key Responsibilities:
- Provide exceptional customer service to clients via phone, email, and other communication channels.
- Work collaboratively with the team to achieve service delivery targets and improve customer satisfaction.
- Develop and maintain a thorough understanding of the client's products and services.
- Identify and resolve customer complaints in a timely and professional manner.
- Contribute to the development and implementation of service improvement initiatives.
Working Arrangements:
This role involves working 37.5 hours per week, with a requirement to work every other Saturday and Sunday. The successful candidate will be able to work from home two days a week and in the office three days a week.
What We Offer:
- A competitive salary and benefits package.
- Ongoing training and development opportunities.
- A supportive and collaborative team environment.
How to Apply:
If you are a motivated and customer-focused individual looking for a new challenge, please submit your application.
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