Front Desk Associate

22 hours ago


Basingstoke, Hampshire, United Kingdom Britannia Hotels Full time
Job Description:

We are seeking a Front Desk Administrator to join our team at the Britannia Hotels. This part-time role involves checking guests in and out, promoting hotel facilities, and providing excellent customer service.

About the Role:
This is an exciting opportunity for someone with excellent communication skills to work in a busy hotel environment. As a Front Desk Administrator, you will be responsible for managing the reception area, responding to guest queries, and promoting hotel services.

Key Responsibilities:
* Checking guests in and out
* Promoting hotel facilities and services
* Responding to guest queries and requests
* Maintaining a clean and organized reception area

What We Offer:
* Competitive salary: £18,000 - £20,000 per annum
* Opportunities for career development and growth within the company
* Free meals on duty
* Staff discount rates

Requirements:
* Excellent communication and customer service skills
* Ability to work in a fast-paced environment
* Basic computer skills and familiarity with hospitality software
* Availability to work flexible hours including evenings and weekends

Benefits:
* Career development opportunities throughout the UK
* Significant staff discount rates when staying at one of our hotels
* 50% discount off food and drink if staying at one of our hotels

Working for Us:
* We offer a supportive and dynamic working environment
* Opportunities for professional growth and development
* A competitive salary and benefits package

Apply Now:
Please submit your application by [insert date].

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