Customer Service Liaison

4 days ago


Basingstoke, Hampshire, United Kingdom Britannia Hotels Full time
Job Overview
Become a key member of our front office team at the Britannia Basingstoke Country Hotel. As a Front Desk Administrator- Part Time, you will be responsible for ensuring seamless guest experiences from check-in to departure.

Salary and Benefits
We offer an attractive salary of approximately £15,000 - £18,000 per annum, depending on experience. In addition, you will enjoy a range of benefits, including career development opportunities, staff discount rates, and free meals on duty.

About the Role
As a Receptionist with Britannia Hotels, your primary duties will include checking guests in and out, promoting food and beverage facilities, and answering telephones and helping with guest queries. You will work closely with other departments to ensure excellent customer service standards are met.

Requirements
To succeed in this role, you will need to possess excellent communication and customer service skills, as well as the ability to work independently and as part of a team. A high school diploma or equivalent is required, and previous experience in a similar role is highly desirable.

Additional Information
The hotel offers a supportive and dynamic work environment, with opportunities for career development and growth. If you are a motivated and organized individual who enjoys working with people, we encourage you to apply for this exciting opportunity.

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