Helpdesk Coordinator

5 days ago


Edinburgh, United Kingdom Innotech Partners Full time
Helpdesk Coordinator

Innotech Partners, a leading provider of specialized services for electrical, heating, plumbing, fire, and security systems, is seeking a highly skilled Helpdesk Coordinator to join their team on a permanent full-time basis.

About the Role
  • Act as the primary point of contact for helpdesk inquiries, providing exceptional support to clients and internal staff.
  • Maintain and manage electronic and hard copy filing systems for helpdesk tickets and contracts, ensuring seamless access to critical information.
  • Coordinate with engineers to dispatch work orders and track their completion, ensuring timely resolution of issues.
  • Procure and place material/sub-contract purchase orders as directed, streamlining the procurement process.
  • Compile and maintain Operations and Maintenance (O&M) files, ensuring compliance with regulatory requirements.
  • Build and update asset lists from ordered materials for maintenance contracts, enhancing inventory management.
  • Compile and maintain warranty documents for plant equipment, ensuring transparency and accountability.
  • Register new plant equipment with relevant governing bodies, ensuring regulatory compliance.
  • Communicate vital information to Engineers and clients as directed, fostering effective collaboration.
  • Respond to and resolve invoice queries, providing detailed breakdowns as needed, ensuring financial accuracy.
  • Prepare, modify, and distribute documents, reports, and correspondence related to helpdesk operations, ensuring clear and concise communication.
Requirements
  • Full UK driver's license
  • Full right to work in the UK
  • Willingness to work in the office
  • Relevant administrative experience, preferably in a helpdesk or customer support role
About Innotech Partners

Innotech Partners is a progressive company with a team of around 130 engineers and office-based staff working across various locations. The company offers a dynamic and supportive work environment with opportunities for professional growth and development.

What We Offer
  • 42 hours a week, Monday - Friday
  • Ample opportunities for overtime if desired
  • A competitive salary range of £22,000 - £25,000

  • Helpdesk Coordinator

    3 months ago


    Edinburgh, United Kingdom JCL Maintenance Ltd Full time

    At JCL Maintenance we provide reactive maintenance to retail and commercial clients nationwide, we are a relatively new business and due to expansion are looking for a full time, helpdesk coordinator to join our small and growing team. Reporting directly to the helpdesk manager working from our new offices at Fort Kinnaird. The helpdesk coordinator role...

  • Helpdesk Coordinator

    3 months ago


    Edinburgh, United Kingdom OCS Full time

    **Job Reference: TS/SS/12-02/1068** **Job Title: Helpdesk Coordinator** **Location: Site Based** **Site Address: Saughton House, Broomhouse Drive, Edinburgh** **Postcode: EH11 3XD** **Salary: Competitive** **Hours per week: Monday, Tuesday, Wednesday, Thursday, Friday, Variable Shift Rota - 08:00 - 16:30, 08:30 - 17:00 - 37.5 hours per...

  • Helpdesk Coordinator

    3 months ago


    Edinburgh, United Kingdom OCS Full time

    **Job Reference: TS/SS/17-06/1203** **Job Title: Helpdesk Coordinator** **Location: Site Based** **Site Address: Saughton House, Broomhouse Drive, Edinburgh** **Postcode: EH11 3XD** **Salary: Competitive** **Hours per week: Monday, Tuesday, Wednesday, Thursday, Friday, Variable Shift Rota - 08:00 - 16:30, 08:30 - 17:00 - 37.5 hours per...


  • Edinburgh, United Kingdom Mitie Full time

    **Job Title**: Helpdesk Administrator Apprentice **Hourly Rate of Pay**: £16,000 **Contract**: Fixed Term Contract **Type of Employment**: Full Time **Hours**: 40 hours per week **Location**: The Scottish Parliament, Holyrood Road, Edinburgh, Edinburgh, Scotland, EH99 1SP We are looking for a Helpdesk Coordinator to join our team. You should be capable of...

  • Helpdesk Administrator

    3 months ago


    Edinburgh, United Kingdom ISS Facility Services Full time

    **Contract Support / Coordinator** **Contract: Banking** **Location: Midlothian** **Hours of work: 40** **Contract Type: Permanent** As the Helpdesk Administrator, you will be a valuable member of ISS Facility Services, contributing to one of our esteemed contracts. The central helpdesk is a critical hub for providing diverse solutions to the client,...

  • Helpdesk Operative

    3 months ago


    Edinburgh, United Kingdom Aramark Full time

    **Your Aramark journey starts here** Are you looking to work in a busy environment as part of a team delivering a service? Are you looking for a challenge on a permanent basis? Have you got experience working within administration or data entry? Do you want to join a cracking team and a business that has opportunities across the UK? We are currently...

  • Helpdesk Operative

    3 months ago


    Edinburgh, United Kingdom Aramark Full time

    **Your Aramark journey starts here**: Are you looking to work in a busy environment as part of a team delivering a service? Are you looking for a challenge on a permanent basis? Have you got experience working within administration or data entry? Do you want to join a cracking team and a business that has opportunities across the UK? We are currently...


  • Edinburgh, Edinburgh, United Kingdom RCG Moody International Limited c- Intertek Full time

    ABOUT YOURCG Moody International Limited c/- Intertek is seeking a Facilities Coordinator to assist the Facilities Manager in the daily operations of the site. This role includes overseeing the management of hard and soft service contracts, supervising contractors, addressing Helpdesk inquiries, and ensuring routine and preventative maintenance is conducted...


  • Edinburgh, Edinburgh, United Kingdom RCG Moody International Limited c- Intertek Full time

    ABOUT YOURCG Moody International Limited c/- Intertek is seeking a Facilities Coordinator to assist the Facilities Manager in the daily operations of the site. This role involves overseeing both hard and soft service contracts, managing contractor activities, addressing Helpdesk inquiries, and ensuring routine and preventative maintenance is conducted...


  • Edinburgh, Edinburgh, United Kingdom RCG Moody International Limited c- Intertek Full time

    ABOUT YOURCG Moody International Limited c/- Intertek is seeking a Facilities Coordinator to assist the Facilities Manager in the daily operations of the site. This role involves overseeing the management of both hard and soft service contracts, supervising contractors, addressing Helpdesk inquiries, and conducting routine and preventative...

  • HR Coordinator

    3 months ago


    Edinburgh, United Kingdom Johnston Carmichael Full time

    We are looking to recruit a HR Coordinator for our busy HR Operations team within our Edinburgh office. **Job Purpose**: The HR Coordinator plays a pivotal role in the People Experience department by providing essential administrative and project support. This role is responsible for providing timely and accurate information, resolving inquiries, and...


  • Edinburgh, United Kingdom RCG Moody International Limited c- Intertek Full time

    ABOUT YOU Intertek C&P are recruiting for a Facilities Coordinator to support the Facilities Manager in the day-to-day running of site, including management of the sites hard and soft service contracts, supervision of contractors, responding to Helpdesk tickets and routine/preventative maintenance.Required skills/experience: Excellent communication and...

  • Office Coordinator

    5 days ago


    Edinburgh, United Kingdom Tate Full time

    Job SummaryWe are seeking an experienced Office & Facilities Coordinator to join our team at Tate. As a key member of our Property & Facilities Management team, you will be responsible for delivering exceptional client service and administrative support to our office.Key ResponsibilitiesProactively assist with the delivery of professional and efficient...

  • Office Coordinator

    5 days ago


    Edinburgh, United Kingdom Tate Full time

    Job SummaryWe are seeking an experienced Office & Facilities Coordinator to join our team at Tate. As a key member of our Property & Facilities Management team, you will be responsible for delivering exceptional client service and administrative support to our office.Key ResponsibilitiesProactively assist with the delivery of professional and efficient...


  • Edinburgh, United Kingdom Speech Graphics & Rapport Full time

    The Operational Support Associate (OSA) is responsible for supporting activities that facilitate the smooth running of our people operations, personal devices and access to software. This role will deliver tools, consumables and the necessary support across the organisation to create and maintain a pleasant work environment, facilitating high levels of...


  • Edinburgh, United Kingdom Tate Full time

    Office & Facilities Coordinator ** IMMEDIATE START £28,560 + Great Benefits Based in Edinburgh This will be a full-time office based role working 9am to 5pmAn International firm with offices based in Edinburgh are seeking an experienced Office & Facilities Coordinator. You will be working closely and collaboratively with the Property & Facilities...


  • Edinburgh, Edinburgh, United Kingdom Galbraith Full time

    Job DescriptionJob Title: Facilities Operations CoordinatorJob Summary:We are seeking a highly organized and detail-oriented Facilities Operations Coordinator to join our team at Galbraith. The successful candidate will be responsible for providing operational facilities management support across our portfolio of UK managed properties.Key...


  • Edinburgh, Edinburgh, United Kingdom Galbraith Full time

    Job DescriptionJob Title: Facilities Operations CoordinatorJob Summary:We are seeking a highly organized and detail-oriented Facilities Operations Coordinator to join our team at Galbraith. The successful candidate will be responsible for providing operational facilities management support across our portfolio of UK managed properties.Key...


  • Edinburgh, Edinburgh, United Kingdom Galbraith Full time

    Job DescriptionJob Title: Facilities Operations CoordinatorJob Summary:We are seeking a highly organized and detail-oriented Facilities Operations Coordinator to join our team at Galbraith. The successful candidate will be responsible for providing operational facilities management support across our portfolio of UK managed properties.Key...


  • Edinburgh, Edinburgh, United Kingdom Galbraith Full time

    Job DescriptionGalbraith Property Management is seeking a highly organized and detail-oriented Facilities Operations Coordinator to join their team. The successful candidate will provide full-time operational facilities management support across their portfolio of UK managed properties.Key ResponsibilitiesHealth and Safety Compliance: Ensure full compliance...