Helpdesk Coordinator

5 months ago


Edinburgh, United Kingdom JCL Maintenance Ltd Full time

At JCL Maintenance we provide reactive maintenance to retail and commercial clients nationwide, we are a relatively new business and due to expansion are looking for a full time, helpdesk coordinator to join our small and growing team. Reporting directly to the helpdesk manager working from our new offices at Fort Kinnaird.

The helpdesk coordinator role includes but is not limited to:
Coordinating engineers’ schedules daily

Liaise with subcontractors daily to chase reports and updates

Input quote details to our CRM system

Deliver excellent customer service to both internal and external stakeholders

Desirable but not essential:
Familiar with UK map and postcodes

As a small business, this role would be best suited to someone who is willing to take on additional tasks as and when they arise.

No agencies please.

Pay: £20,000.00-£24,000.00 per year

**Benefits**:

- Gym membership
- On-site parking

Schedule:

- Monday to Friday

**Experience**:

- Administrative: 2 years (preferred)
- Customer service: 2 years (preferred)

Work Location: In person

Reference ID: JCL/HDC


  • Helpdesk Coordinator

    5 months ago


    Edinburgh, United Kingdom OCS Full time

    **Job Reference: TS/SS/17-06/1203** **Job Title: Helpdesk Coordinator** **Location: Site Based** **Site Address: Saughton House, Broomhouse Drive, Edinburgh** **Postcode: EH11 3XD** **Salary: Competitive** **Hours per week: Monday, Tuesday, Wednesday, Thursday, Friday, Variable Shift Rota - 08:00 - 16:30, 08:30 - 17:00 - 37.5 hours per...

  • Helpdesk Coordinator

    6 months ago


    Edinburgh, United Kingdom OCS Full time

    **Job Reference: TS/SS/12-02/1068** **Job Title: Helpdesk Coordinator** **Location: Site Based** **Site Address: Saughton House, Broomhouse Drive, Edinburgh** **Postcode: EH11 3XD** **Salary: Competitive** **Hours per week: Monday, Tuesday, Wednesday, Thursday, Friday, Variable Shift Rota - 08:00 - 16:30, 08:30 - 17:00 - 37.5 hours per...


  • Edinburgh, United Kingdom Mitie Full time

    **Job Title**: Helpdesk Administrator Apprentice **Hourly Rate of Pay**: £16,000 **Contract**: Fixed Term Contract **Type of Employment**: Full Time **Hours**: 40 hours per week **Location**: The Scottish Parliament, Holyrood Road, Edinburgh, Edinburgh, Scotland, EH99 1SP We are looking for a Helpdesk Coordinator to join our team. You should be capable of...

  • Helpdesk Operative

    5 months ago


    Edinburgh, United Kingdom Aramark Full time

    **Your Aramark journey starts here**: Are you looking to work in a busy environment as part of a team delivering a service? Are you looking for a challenge on a permanent basis? Have you got experience working within administration or data entry? Do you want to join a cracking team and a business that has opportunities across the UK? We are currently...

  • Helpdesk Operative

    6 months ago


    Edinburgh, United Kingdom Aramark Full time

    **Your Aramark journey starts here** Are you looking to work in a busy environment as part of a team delivering a service? Are you looking for a challenge on a permanent basis? Have you got experience working within administration or data entry? Do you want to join a cracking team and a business that has opportunities across the UK? We are currently...

  • HR Coordinator

    6 months ago


    Edinburgh, United Kingdom Johnston Carmichael Full time

    We are looking to recruit a HR Coordinator for our busy HR Operations team within our Edinburgh office. **Job Purpose**: The HR Coordinator plays a pivotal role in the People Experience department by providing essential administrative and project support. This role is responsible for providing timely and accurate information, resolving inquiries, and...


  • Edinburgh, United Kingdom Eden Scott Full time

    Excellent opportunity for an IT Service Desk professional with MSP experience to progress their career into a Service Desk Coordinator role. You will join a leading Managed Service Provider (MSP), dedicated to delivering top-tier IT services and support to clients, ensuring their systems remain secure, operational, and future-ready. The Service Desk...


  • Edinburgh, United Kingdom Eden Scott Full time

    Excellent opportunity for an IT Service Desk professional with MSP experience to progress their career into a Service Desk Coordinator role. You will join a leading Managed Service Provider (MSP), dedicated to delivering top-tier IT services and support to clients, ensuring their systems remain secure, operational, and future-ready. The Service Desk...


  • Edinburgh, Edinburgh, United Kingdom Eden Scott Full time

    Service Desk Coordinator RoleAre you an IT professional looking to progress your career in a Service Desk Coordinator role? We have an excellent opportunity for an IT Service Desk professional with MSP experience to join our team at Eden Scott.This role involves serving as the primary point of contact for all service desk inquiries, triaging and categorizing...


  • Edinburgh, Edinburgh, United Kingdom Eden Scott Full time

    Service Desk Coordinator RoleEden Scott is seeking an IT Service Desk professional with MSP experience to progress their career into a Service Desk Coordinator role.The successful candidate will join a leading Managed Service Provider (MSP), dedicated to delivering top-tier IT services and support to clients, ensuring their systems remain secure,...

  • Project Coordinator

    3 weeks ago


    Edinburgh, Edinburgh, United Kingdom Ramboll Full time

    Job DescriptionWe are seeking a highly organized and detail-focused Project Administrator to join our team at Ramboll.As a Project Administrator, you will provide administrative support to the Project Management Team and the Location Support Team, ensuring the smooth operation of our projects and office.Support Project Managers with project-related tasks,...


  • Edinburgh, Edinburgh, United Kingdom ABM UK Full time

    Join ABM UK as a Business Development Coordinator, responsible for driving growth and expansion in the Contract Administration sector. With a strong focus on performance reporting, you will work closely with the Contract Manager to ensure 100% compliance against all maintenance, reactive, and quoted works tasks.This role involves:Main Duties &...


  • Edinburgh, Edinburgh, United Kingdom Eden Scott Full time

    Service Desk CoordinatorEden Scott is seeking a highly skilled Service Desk Coordinator to join our team. As a Service Desk Coordinator, you will be the primary point of contact for all service desk inquiries, ensuring that client requests are handled professionally, efficiently, and in a timely manner.Key Responsibilities:Client Interaction & Triage: Act as...

  • Contract Support

    4 weeks ago


    Edinburgh, United Kingdom CV-Library Full time

    We are seeking an experience Contract Support Administrator based at a client site in Edinburgh City Centre.  The ideal candidate will have previous experience of working in a similar role coupled with experience of customer service, finance and general administration duties.  This role will be offered on a temporary – permanent basis, paying...

  • Contract Support

    4 days ago


    Edinburgh, United Kingdom PRS Full time

    We are seeking an experience Contract Support Administrator based at a client site in Edinburgh City Centre.  The ideal candidate will have previous experience of working in a similar role coupled with experience of customer service, finance and general administration duties.  This role will be offered on a temporary – permanent basis, paying up to...


  • Edinburgh, United Kingdom Eden Scott Full time

    Excellent opportunity for an IT Service Desk professional with MSP experience to progress their career into a Service Desk Coordinator role. You will join a leading Managed Service Provider (MSP), dedicated to delivering top-tier IT services and support to clients, ensuring their systems remain secure, operational, and future-ready. They pride themselves...


  • Edinburgh, United Kingdom Eden Scott Full time

    Excellent opportunity for an IT Service Desk professional with MSP experience to progress their career into a Service Desk Coordinator role. You will join a leading Managed Service Provider (MSP), dedicated to delivering top-tier IT services and support to clients, ensuring their systems remain secure, operational, and future-ready. They pride themselves...


  • Edinburgh, United Kingdom Eden Scott Full time

    Excellent opportunity for an IT Service Desk professional with MSP experience to progress their career into a Service Desk Coordinator role. You will join a leading Managed Service Provider (MSP), dedicated to delivering top-tier IT services and support to clients, ensuring their systems remain secure, operational, and future-ready. They pride...


  • Edinburgh, United Kingdom Eden Scott Full time

    Excellent opportunity for an IT Service Desk professional with MSP experience to progress their career into a Service Desk Coordinator role. You will join a leading Managed Service Provider (MSP), dedicated to delivering top-tier IT services and support to clients, ensuring their systems remain secure, operational, and future-ready. They pride themselves on...


  • Edinburgh, United Kingdom Eden Scott Full time

    Excellent opportunity for an IT Service Desk professional with MSP experience to progress their career into a Service Desk Coordinator role.You will join a leading Managed Service Provider (MSP), dedicated to delivering top-tier IT services and support to clients, ensuring their systems remain secure, operational, and future-ready.They pride themselves on...