2nd Line Infrastructure Support Specialist

4 weeks ago


Hereford, Herefordshire, United Kingdom 00139 LEIDOS INNOVATIONS UK LTD. Full time

Job Summary

We are seeking an experienced Infrastructure Engineer to join our Operational Support team. As a 2nd Line Infrastructure Engineer, you will be responsible for providing technical support and maintenance for our infrastructure systems.

Key Responsibilities

  • Provide technical support and maintenance for infrastructure systems, including Linux, Windows Server, and virtualization technologies.
  • Collaborate with the team to resolve complex technical issues and ensure smooth operation of infrastructure systems.
  • Develop and maintain technical documentation to support project work and operational support activities.
  • Provide remote and on-site support to customers and colleagues.
  • Contribute to the creation and ongoing maintenance of technical documentation.

Requirements

  • Excellent knowledge of virtualized environments, including VMware and Hyper-V.
  • Strong Linux system administration skills, including Ubuntu and CentOS.
  • Good general knowledge of TCP/IP and networking technologies, including load balancing and firewalls.
  • Good general knowledge of Microsoft stack technologies, including SharePoint, Skype for Business, and MS SQL.
  • Excellent analysis and problem-solving skills, with the ability to take ownership of complex incidents.
  • Excellent communication skills, with the ability to directly engage with customers and colleagues.

What We Offer

At Leidos, we are passionate about customer success and united as a team. We offer meaningful and engaging careers, a collaborative culture, and support for your career goals. Our employment package includes a contributory pension scheme, private medical insurance, and 33 days annual leave.

Commitment to Diversity

We welcome applications from every part of the community and are committed to a truly diverse and inclusive culture. We foster a sense of belonging, welcoming all perspectives and contributions, and providing equal access to opportunities and resources for everyone.



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