Customer Experience Leader
2 weeks ago
Kura is a leading provider of outsourced contact centre solutions, offering award-winning services across the UK and South Africa.
Our software subsidiary, Inisoft, develops cutting-edge advisor desktop solutions with full omni-channel capabilities, sold globally.
We create and provide services and solutions to over 50 clients across various industry verticals.
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Customer Experience Director
2 weeks ago
Glasgow, Glasgow City, United Kingdom Blank Street Full timeWhat We're Looking ForA passionate and experienced retail leader with a proven track record of delivering exceptional customer experiencesStrong commercial skills, including sales growth and profitability maximizationExcellent communication and leadership skills, with the ability to inspire and motivate teamsAble to work independently, with minimal...
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Customer Experience Specialist
2 days ago
Glasgow, Glasgow City, United Kingdom Anderson Knight Full timeJob Summary:We are seeking a highly motivated and customer-focused Customer Experience Specialist to join our team at Anderson Knight. In this role, you will be responsible for delivering exceptional customer service and support to our clients.As a key member of our Customer Services Team, you will work closely with our Team Leader to ensure that all...
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Customer Experience Operations Director
3 weeks ago
Glasgow, Glasgow City, United Kingdom Three UK Full timeCustomer Solutions Centre LeaderWe are seeking an exceptional leader to join our Customer Solution Centre as an Operations Manager. This is a unique opportunity to lead a high-performing team responsible for owning and resolving complex complaints, while supporting vulnerable customers and partnering with stakeholders across Three.This role offers a hybrid...
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Chief Customer Experience Director
3 weeks ago
Glasgow, Glasgow City, United Kingdom Nestlé SA Full timeCompany OverviewAs a leading global food and beverage company, Nestlé SA is committed to delivering exceptional customer experiences across our brands. Our boutique teams are at the forefront of this mission, and we're looking for a seasoned leader to drive our culture of elevated service.Job SummaryWe're seeking a strategic Boutique Leader to take...
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Hotel Experience Leader
3 days ago
Glasgow, Glasgow City, United Kingdom Premier Inn Full timeHotel Experience LeaderWe are looking for an experienced Hotel Experience Leader to join our team at Premier Inn Glasgow Braehead. As a seasoned professional, you will be responsible for delivering outstanding guest experiences and driving excellence in all aspects of hotel operations.Your key responsibilities will include:Developing and implementing...
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Customer Experience Champion
1 month ago
Glasgow, Glasgow City, United Kingdom Tesco Partners Full timeWe're looking for someone to help us spread Christmas cheer to households across the nation. As a festive colleague, you'll work a minimum of 12 guaranteed hours each week, helping our customers and communities.Our purpose is to serve our customers, communities, and planet a little better every day. We're committed to being a fully inclusive and accessible...
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Customer Experience Strategy Lead
3 weeks ago
Glasgow, Glasgow City, United Kingdom Jellyfish Recruitment Full timeKey Role in Elevating Customer Experience & Driving Business SuccessWe are seeking a seasoned leader to spearhead our customer experience strategy, driving positive business outcomes across our insurance portfolio.About the Job:Develop and execute comprehensive customer experience strategies aligned with business objectives and regulatory...
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Global Experience Leader
1 week ago
Glasgow, Glasgow City, United Kingdom G Adventures Full timeAbout the OpportunityG Adventures is seeking a highly motivated and experienced Global Experience Leader to lead our tours in Europe and other regions. As a Global Experience Leader, you will be responsible for creating unforgettable experiences for our travelers and ensuring their safety and satisfaction.This is a fantastic opportunity to join a dynamic and...
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Customer Operations Excellence Leader
4 weeks ago
Glasgow, Glasgow City, United Kingdom Royal Mail Group Full timeAbout the RoleWe are seeking an exceptional Customer Operations Excellence Leader to join our team at Royal Mail Group. This is a challenging and rewarding role that requires a strong leader with excellent communication and problem-solving skills.Job SummaryThe Customer Operations Excellence Leader will be responsible for leading and developing a team of...
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Customer Experience Manager
3 weeks ago
Glasgow, Glasgow City, United Kingdom Zachary Daniels Full timeAre you a leader and motivator looking to take your career to the next level? We are currently recruiting for an Assistant Store Manager role at a fabulous fashion store in Glasgow.This is an excellent opportunity to work with a glamorous high street retailer and be part of creating an exceptional environment for customers to shop. As Assistant Store...
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Glasgow, Glasgow City, United Kingdom Nine Twenty Recruitment Full timeJob Title: Senior Director of Customer Experience TransformationAbout the Role:We are seeking a visionary leader to spearhead our customer experience transformation, driving meaningful change across our insurance portfolio. As the Senior Director of Customer Experience Transformation, you will be responsible for developing and executing a customer-centric...
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Customer Experience Coordinator
2 weeks ago
Glasgow, Glasgow City, United Kingdom Crew Clothing Full timeKey ResponsibilitiesWe are seeking a Customer Experience Coordinator to join our team at Crew Clothing. This is an exciting opportunity for someone who is passionate about delivering exceptional customer experiences and creating a shopping experience that delights customers.The ideal candidate will have a strong background in customer service, with...
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Customer Experience Ambassador
2 weeks ago
Glasgow, Glasgow City, United Kingdom Tesco Full timeAbout the opportunity We are seeking a dedicated and customer-focused individual to join our team as a Customer Experience Ambassador. This is an exciting opportunity for someone who wants to start their career in customer service and make a real difference to our customers' shopping experiences.In this role, you will be responsible for delivering...
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Visual Merchandising and Customer Service Leader
1 month ago
Glasgow, Glasgow City, United Kingdom Clinique Full timeClinique is committed to delivering exceptional customer experiences across our Skincare, Makeup, and Fragrance offerings. As a Visual Merchandising and Customer Service Leader, you will be responsible for creating an inspiring and engaging in-store environment that showcases our products and resonates with our customers.A competitive salary of £25,000 -...
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Customer Experience Director
2 weeks ago
Glasgow, Glasgow City, United Kingdom Tesco Full timeJob TitleWe are seeking a Customer Experience Director to join our team at Tesco. This is a fantastic opportunity to lead our customer-facing teams and develop strategies to improve our customer service.Main Responsibilities:Developing and implementing customer service strategies.Leading and motivating customer-facing teams.Monitoring customer feedback and...
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Customer Experience Supervisor
2 weeks ago
Glasgow, Glasgow City, United Kingdom Tesco Full timeOur VisionWe aim to become every customer's favourite way to shop, whether they are at home or on the move. As a Customer Experience Supervisor, you'll play a pivotal role in achieving this vision by delivering exceptional service and creating memorable experiences for our customers.SalaryAn estimated hourly rate of £14.28, increasing to £15.41 for stores...
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Customer Experience Coordinator
3 days ago
Glasgow, Glasgow City, United Kingdom Girl's Schools Association Full time**Job Description:**We are looking for a skilled and experienced Customer Experience Coordinator to join our team at the ESMS Sports Centre.In this role, you will be the first point of contact for customers, providing a warm and welcoming experience that exceeds their expectations.You will be responsible for helping customers get the best experience on every...
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Customer Experience Host
3 days ago
Glasgow, Glasgow City, United Kingdom Grosvenor Casinos Limited Full timeAbout the OpportunityWe offer a competitive salary of £25,000 - £30,000 per annum, depending on experience. In addition to a generous salary, we offer a range of benefits, including opportunities for career development and progression.As a Customer Experience Host, you will play a crucial role in ensuring that all customers have an amazing experience with...
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Customer Experience Advisor
2 months ago
Glasgow, Glasgow City, United Kingdom beBee Professionals Full time £22,000 - £28,000Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to join our team at beBee Professionals in Glasgow, United Kingdom.Key Responsibilities:Provide exceptional customer service through various communication channels, including phone, email, and chat.Respond to customer inquiries and resolve issues in a timely and...
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Customer Experience Director
3 weeks ago
Glasgow, Glasgow City, United Kingdom Registers of Scotland Full timeWe are seeking a highly experienced Customer Experience Director to lead our customer insight and research team at Registers of Scotland.About the Role:You will be responsible for developing and leading a team of subject matter experts and specialists covering official statistics, economic analysis, customer insight, and research work. Your role and that of...