Visual Merchandising and Customer Service Leader

2 months ago


Glasgow, Glasgow City, United Kingdom Clinique Full time

Clinique is committed to delivering exceptional customer experiences across our Skincare, Makeup, and Fragrance offerings. As a Visual Merchandising and Customer Service Leader, you will be responsible for creating an inspiring and engaging in-store environment that showcases our products and resonates with our customers.

A competitive salary of £25,000 - £35,000 per annum, depending on experience, is on offer for this role, along with a range of benefits, including a commission scheme, annual leave, and product discounts.

Key responsibilities will include:

  • Developing and implementing visual merchandising strategies to drive sales and customer engagement
  • Providing exceptional customer service, ensuring that every customer feels valued, respected, and connected
  • Working closely with the sales team to understand customer needs and preferences
  • Maintaining high standards of visual merchandising and store maintenance
  • Supporting the sales team to achieve sales targets and growth

Qualifications and skills required for this role include:

  • Previous retail industry experience, preferably in a customer-facing role
  • Excellent communication and interpersonal skills
  • Ability to work flexibly, including evenings and weekends
  • Proven ability to work as part of a team and contribute to a positive store environment
  • Basic knowledge of visual merchandising principles and practices

Clinique is an equal opportunities employer and welcomes applications from diverse candidates. We are committed to providing a positive and inclusive work environment that supports the well-being and success of our employees.

Benefits:

  • Competitive salary and bonus structure
  • Annual leave and family leave
  • Product discount and staff concession
  • Mental health and wellbeing initiatives
  • Training and development opportunities

About Clinique:

Clinique is a global beauty company that is dedicated to delivering exceptional customer experiences through our innovative products and services. We are committed to being a leader in the retail beauty industry and to making a positive impact on the lives of our customers and employees.



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