Customer Service Representative
2 days ago
We are seeking a highly skilled Korean Speaking Customer Representative to join our team at MTrec Commercial.
About the JobThis is an exciting opportunity for someone who is fluent in both English and Korean to work with a dynamic and culturally diverse team. The successful candidate will be responsible for generating high-quality leads through phone calls, researching customer requirements, and providing exceptional customer service.
The ideal candidate will have excellent communication skills, a positive attitude, and the ability to work effectively in a team environment. They will also be well-organised, confident, and able to handle objections.
What We Offer- A competitive salary of approximately £30,000 per annum
- The opportunity to work from home on a hybrid schedule
- Continuous training and development opportunities
- A temporary to permanent position
- Flexible working hours
- Conduct calls to generate high-quality leads in Korean and English
- Research customer requirements and consider their needs prior to communication
- Develop good knowledge of product features and applications and utilise this information efficiently
- Maintain organised and detailed records of customer interactions
- Support colleagues and work as a team
- Deliver a high standard of quality and professionalism at all times
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