Front Desk Ambassador

3 weeks ago


Cambridge, Cambridgeshire, United Kingdom Chestnut Full time

{"Company Overview": "Chestnut is a group of stunning pubs and big houses located in the East Anglia area, committed to staying true to their values while continuously growing. The company is proud but humble and aims to do the best they can for their team members.","Salary": "The estimated salary for this role is £20,000 - £25,000 per annum, depending on experience and qualifications.","Job Description": "As a Front Desk Ambassador, you will be the first point of contact for our guests, providing a warm and welcoming experience. You will be trained to handle a variety of tasks, including managing bookings, handling customer complaints, and ensuring the smooth operation of the front desk. You will work in a beautiful location, with good pay and generous tips.","Required Skills and Qualifications": "To be successful in this role, you will need to be a passionate and reliable individual with excellent communication skills. You will have a proven track record of providing exceptional customer service and be able to work well under pressure.","Benefits": "Chestnut offers a variety of benefits, including inspirational and blended learning opportunities, an Employee Assistance Program, industry-accredited qualifications, and a range of high street discounts through their Chestnut Hub. You will also have access to freshly cooked food on shift, team parties, and ad-hoc 'Special Offers'.", "Others": "At Chestnut, we want our team to be proud of where they work and the region they represent. We believe in creating accessible, welcoming, and unique environments for our guests.","Location": "The Old Bridge, a bustling ivy-clad 18th century inn, sits on the banks of the River Great Ouse. This location provides a great reputation for food and drink and is a go-to destination for many visiting the area and those living locally.","About This Role": "This is a fantastic opportunity to join a growing team and be part of a company that values its employees. You will have the chance to develop your skills and knowledge, and work in a beautiful location with a great reputation.","Career Development": "Chestnut offers a range of career development paths, including inspirational and blended learning opportunities and industry-accredited qualifications. You will have the chance to develop your skills and knowledge and progress in your career.","What We Offer": "We offer a range of benefits, including freshly cooked food on shift, team parties, ad-hoc 'Special Offers', and access to your wages as you earn through our Wagestream program. We also offer a range of high street discounts through our Chestnut Hub.","Our Vision": "To create accessible, welcoming and unique environments for our guests, all with their own character and soul. We want our team to be proud of where they work and the region they represent.","Contact Us": "If you are a passionate and reliable individual with excellent communication skills and a proven track record of providing exceptional customer service, we would love to hear from you.","How to Apply": "To apply for this role, please submit your application through our website."}


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