Aftersales Service Representative
6 hours ago
We are seeking a highly motivated and customer-focused individual to join our team as an Aftersales Advisor. As a key member of our sales team, you will be responsible for delivering exceptional customer service and ensuring that our customers receive the best possible experience.
Key Responsibilities:- Handle customer inquiries and provide solutions to their servicing and repair needs.
- Communicate effectively with warranty companies and repair agents to ensure seamless service delivery.
- Manage all customer interactions, including inbound and outbound calls, to ensure customer satisfaction.
- Resolve customer complaints in a timely and professional manner.
- Ensure that all customer expectations are met and exceeded.
- At least 1 year of experience in customer service or aftersales.
- Motor trade experience is desirable, but training will be provided.
- Excellent communication and administration skills.
- A competitive salary of £24,040 per annum.
- Permanent employment from day one.
- Ongoing training and development opportunities.
If you are a customer-focused individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity. Please submit your CV, clearly highlighting your relevant skills and experience, and we will be in touch to discuss further.
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