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Automotive Service Representative
2 months ago
We are seeking a highly motivated and customer-focused individual to join our team as an Aftersales Advisor. As a key member of our sales team, you will be responsible for delivering exceptional customer service and ensuring that all customer expectations are met.
Key Responsibilities:
- Handle customer inquiries and provide solutions to their servicing and repair needs.
- Communicate effectively with warranty companies and repair agents to resolve issues efficiently.
- Manage all customer interactions, including inbound and outbound calls, to ensure seamless communication.
- Address customer complaints in a professional and timely manner.
- Collaborate with colleagues to ensure that all customer expectations are met.
Requirements:
- At least 1 year of experience in customer service or aftersales roles.
- Motor trade experience is desirable, but training will be provided.
- Excellent communication and administration skills.
What We Offer:
- A competitive salary of £24,040 per annum.
- Permanent employment from day one.
- Ongoing training and development opportunities.
If you are a customer-focused individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity.
