Counter Manager

2 weeks ago

Milton Keynes, Milton Keynes, United Kingdom La Mer Full time
La Mer Counter Manager Job Description About the Role We are seeking a dynamic and inspirational Counter Manager to lead, coach, and develop our team of Skin Care Experts. As a key member of our La Mer team, you will be responsible for building long-term client relationships through meaningful engagement and services while achieving counter targets. Key Responsibilities * Lead, coach, and develop a high-performing team of Skin Care Experts * Create and execute an agile business plan to recruit and retain customers through strategic targeting, impactful in-store events, and exceptional customer relationship management * Develop and implement sales and customer service targets, sales analysis, and staff scheduling * Manage inventory, facilities, and cash reconciliation * Collaborate with the hiring manager to discuss availability and work-life balance Requirements * Proven retail management/assistant retail management experience preferably within beauty or a fast-paced retail environment * Experience setting sales and customer service targets, sales analysis, and staff scheduling * Previous retail operations experience including inventory and facilities management and cash reconciliation * Proven track record of leading, coaching, and developing a team to succeed * Experience of creating and executing in-store events * Flexible availability across days/hours * Proficient in Microsoft Office * Proof of right to live and work in the country What We Offer * Competitive industry salary * Commission scheme eligibility * Annual Leave & Family Leave * Product discount/Staff Product Concession monthly credit spend allowance * Mental Health Wellbeing Initiatives (Unmind App and Employee Assistant Programme) * Benefits platform with exclusive discounts and offers * Work Life Connections – Employee Assistance Programme * Extensive Training & development offering Join Our Team If you are an ambitious self-starter with a flair for business planning and a passion for coaching others to reach their full potential, this could be the perfect role for you and the first step towards a long-term fulfilling career with a leader in prestige beauty.

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